私の仕事

My role

私は製品の開発業務に携わっています。 主に光を用いた新規製品の開発を行っており、実験を通して計測原理の検証を行っています。 またＣＡＤツールを用いた光学系や内部機構の設計、筐体（きょうたい）設計、製品に使用する部品の選定などを行っています。 さらに製品立ち上げの際には、製造部門への量産移行なども行います。

醍醐味・やりがい

Real thrill

開発業務において、製品技術は開発過程の中で日々徐々に向上していくというわけではなく、ある瞬間に飛躍的にステップアップする場合がほとんどです。 以前私は、液晶の駆動方法の検討を行っていたことがありますが、液晶を扱い始めた当初はなかなか思い通りに動作させることができず、四苦八苦していました。 しかしある時、試行錯誤の末にある条件にて液晶を動作させたところ飛躍的に特性が改善される結果が得られました。 その瞬間、これはお客さんにも喜んでもらえる製品につながる！と強い喜びを感じたのを覚えています。 そういったステップアップの瞬間を得るのが開発という仕事の醍醐味だと感じています。 開発の仕事の中では様々な課題が生じますが、新しい製品を実現させるためには、必ずそれを解決できると強く信じ、常に貪欲にチャレンジすることが大切だと思っています。

会社の雰囲気

company

アタゴは部署間の距離がとても近い会社だと感じています。 製品開発で試作を行う必要がある場合には工場に製作をお願いしたり、新規製品の立ち上げの際には部品購入に資材担当の協力が必要だったり、製造部で量産体制を整えてもらったり、製品の品質評価を依頼したりしなければならないなど、業務の中で他部署に協力をお願いしなければならないことが非常にたくさんあります。 そんな時はどの部署の方も非常に快く積極的に応じてくれますし、時には綿密な相談の機会を作ってもらったりしています。 アタゴにおいて他部署との関わり合いは、業務を依頼する関係というよりも、業務をともに共有する関係、という印象が強いです。

私の仕事

My role

開発部に所属して製品開発の業務に取り組んでいます。マテリアルサイエンスのバックグラウンドを活かして幅広い業務に関わっています。主なものとして測定原理の開発検証や製品材質の物理化学的性質の検証、新規の取り組みとして屈折計のプリズムに用いるサファイヤ単結晶の育成プロジェクトがあります。

醍醐味・やりがい

Real thrill

私は結晶学を専門としており、過去にはミクロで複雑な結晶育成の研究に携わっていました。その対極にあるマクロでシンプルなサファイヤ単結晶を育成する仕事に巡り合えた事はまさに幸運でした。結晶を作ることは"育成する"や"成長させる"と表現します。結晶はまるで生きているかのように振る舞い、成長する環境によって様々な形態になります。結晶にとって過酷な環境を用意すればミクロで複雑な形態となり、逆に穏やかな環境を用意すればマクロでシンプルな形態となる性質があります。
プリズムとして最高品質のサファイヤを育成するためには、2000℃を越える非日常な環境を結晶にとって極めて平穏な状態に保つ必要があり、一見して相反するこの課題を達成するためには高い技術力が要求されます。難しい挑戦ではありますが、この上ないやりがいを感じています。

会社の雰囲気

company

常に変化し高みを目指すチャレンジングな気風があります。サファイヤ単結晶育成のような挑戦的プロジェクトを新規に立ち上げる一方で安定した需要がある製品でも品質や製造工程の改善に常に取り組んでいます。また、"健全なる精神は健全なる身体に宿る"を体現するように、精神であるところの製品を産み出す工場は整理整頓が徹底維持されています。これらはどちらも品質への飽くなき追究が根底にあり、部署などの垣根なく皆が協力し合う雰囲気に繋がっていると感じています。

私の仕事

My role

私は開発部に所属しており、製品の開発に取り組んでいます。主に機械設計の業務に携わっており、新製品の構想設計や二次元や三次元CADを用いた部品図の設計をしています。また、材質を含めた部品の選定、原価の検討、試作品の立ち上げから量産移行までの日程管理等を関係部署と連携して行っています。

醍醐味・やりがい

Real thrill

機械設計では、一つ一つの部品が正常に組み込まれ、製品としての機能を満たす設計をする事は当然ですが、私は製品機能を満たすだけではなく、お客様により使いやすくご愛用して頂く為に、製品のデザインにも意識して設計をしています。以前私が担当した製品では、開発段階でデザインを3、4回変更した経験があります。デザインを変更する事で、製品内部の形状まで変えなければならない事もありました。製品構造の再検討など、試行錯誤して作り上げたデザインの製品を手にした時は、とてもうれしく達成感を感じました。また、この様な経験を積む事で開発者としての成長を感じられる事が製品設計の醍醐味と感じております。

会社の雰囲気

company

当たり前のように部署間の垣根を越えて連携し、とても良い雰囲気で仕事が出来ていると感じています。また、所属している野球部では、練習や大会を通じて良い調和が生まれ、野球だけでなく仕事における強い団結力にもつながっていると感じています。

私の仕事

My role

営業部 販売促進課に所属しています。国内のお客様への製品の販促、ご購入頂いた製品のアフターフォロー、ご意見・ご要望の収集、ECサイトの管理を主に行 っています。

醍醐味・やりがい

Real thrill

営業担当としてお客様の様々なご要望にお応えするよう努め、結果としてお褒めの言葉を頂いたり、成果につながった時には特にやりがいを感じます。
また、当社の製品は食品や工業・医療等、多岐にわたる分野においてご使用頂いているため、生活する様々な場面で役に立っていることを実感できます。消費者の目には見えない部分で世の中を支えている仕事は自慢であり、誇りを持って取り組んでいます。

会社の雰囲気

company

年齢を問わず、社会に出た早い段階から会社にとって重要な仕事に挑戦することができます。現在の業務であるECサイトの管理では、営業部以外の部署とも打合せをしながら進めていますが、部署間の壁を感じたことは一度もありません。部署間での質問や意見が飛び交う環境なので、会社一丸となって業務に取り組んでいることを実感できます。
休みの日には、部活動や社員旅行など親睦を深めるイベントが用意されているため、社員同士の仲が良い事も1つの特徴です（勿論強制ではありません）。オンとオフの切り替えがしっかりしていて、裁量を持って働くことのできる会社です。

私の仕事

My role

私が所属する製造2部では、製品の組立、調整を行っています。主に担当しているのは、CM-BASEαやCM-800αといったインライン製品です。

醍醐味・やりがい

Real thrill

製造現場では屈折計､施光計､pH計､光センサーなど様々な製品を一人一人が担当し、多品種の生産を行っています。私が担当している屈折計のCMシリーズは、1年を通して多くのお客様の工場生産ラインに使用して頂いています。一つ一つの小さな部品を組立て、一つの大きな製品にしていく製造の仕事にはとても達成感を得られます。工数短縮、品質向上を目標に日々考えながら作業するのはとてもやりがいを感じます。品質良く迅速に作り上げ、お客様に少しでも早く届けられるよう精進していきたいです。

会社の雰囲気

company

製造2部は製品の垣根を越えた協力体制が根付いており、2S活動や改善活動においても、一人一人が日常業務を超えた改善活動に取り組んでいます。部署を超えた相談や、チームワークの良さから発揮されるスピード感。会社全体の統率の取れた一体感を感じる事が出来ます。社内の景観にも統一された美しさがありますが、この美しさも自社の力で協力しながら改善している所に理由があります。自身も進んで参加し、自社の向上に貢献していきます。

私の仕事

My role

営業部 販売促進課に所属しています。自身の担当エリアのユーザー様・代理店様への製品の販促とアフターフォローを行っています。また、当社ECサイトに関する企画業務に携わっています。

醍醐味・やりがい

Real thrill

一番の醍醐味は「働きながら学べる事」だと思っています。
アタゴ製品は、研究分野から生産現場、個人から法人、また業種も多岐に渡ります。もちろんお客様によって使用用途は様々であり、毎日がとても勉強になります。「ものづくり」や「食」に興味のある方は特に、楽しんで仕事が出来るかと思います。

会社の雰囲気

company

自分が思う会社の雰囲気は「スピード感」と「部署間の垣根の低さ」です。
スピード感と言っても、多忙という意味ではなく、社内のプロジェクト・施策の進行の1つ1つが早いという意味です。歴史ある老舗のメーカーでありながら、このスピード感には入社当時感服しました。また、開発部や品質保証部の担当者に何か質問する時でも、「両部署の課長を通して」などのルールは無く変な息苦しさやつまらない忖度のない職場だと感じています。

私の仕事

My role

製品の仕様にかかわる業務がメインです。
新しく発売する製品の仕様を考えたり実際の製品で測定してみて製品開発や販売に活かすデータ収集を行っています。

醍醐味・やりがい

Real thrill

実際に製品が出来上がり、発売できたときは感動します。
考えていた仕様案が最高だと思っていても、実物を見ると改良点が出てくることが多くあります。中には解決するのが難しく、いろんな方と試行錯誤しながら開発を進めることもあります。開発中は大変なことが多くありますが、それを乗り越えて関わった製品がお客様の手に渡ったときはとてもうれしく感じます。

会社の雰囲気

company

英語が得意な人、設計が得意な人、食べるのが好きな人…など自分の強みを仕事に活かしている方が多いです。
作る強みを活かし、整理整頓用の道具を社内で設計し作っていたりもします。部署を超えて相談することが多いのですが、みなさん親切で得意分野では嬉しそうに話してくれることもあります。

私の仕事

My role

私の所属している製造１部光学課では、光の屈折を起こす部品である、光学ガラスとサファイヤのプリズム・レンズなどの光学部品を加工しています。
これらは、まさにアタゴ製品の心臓部とも言える重要な部品です。その中でも、主として携わっている仕事は光学課全体の生産確認とレンズの加工を行っています。また、生産性向上に繋がるシンプルな改善にも取り組んでいます。

醍醐味・やりがい

Real thrill

今まではレンズを１個ずつ治具にセットし加工していましたが、現在は自動化プロジェクトが進み、自動機を用いて行っています。加工条件を作成し、試作を何度も繰り返し図面要求を満たす納得のいく面精度が得られた時は大きな達成感を感じる事ができます。
繊細なレンズを扱うため、加工条件によっては良い面精度が得られない場合や細かなキズ・カケなどが発生するケースもあります。このような場合は、課員と意見を出し合い、加工条件の見直しを行い、解決策を導き出します。これらの経験は自分自身の成長に繋がると感じています。
これからも仕事は楽しく良い緊張感を持って取り組み、品質を重視し生産性向上に繋がるシンプルな改善を心掛けていきます。

会社の雰囲気

company

工場入口から光学課フロアまで白でセパレートされた通路と直角・平行に整えられたアクリルボードで覆われ統一された棚や各フロアに置かれた植物たちが、心と体の緊張をほぐし、ひと時の癒しを与えてくれます。
今年に入りサファイヤ工場が竣工し、光学課としてはサファイヤをゼロから創るモノづくりのプロジェクトもスタートしています。アタゴでは“ご機嫌で働こう”“相談し合おう”“気が利くね”とお互いを尊敬しあえる社風があり、社員同士のコミュニケーションが取りやすく何でも言い合える環境が整った会社だと感じています。

私の仕事

My role

光学課では光学ガラスを研磨・加工しています。私の仕事は光学ガラスの中でも、サファイヤをマシニングセンターを用いて加工することです。アタゴ製品の心臓部を自分が作っているというプロ意識を持ち、日々喜びと誇りをもって仕事に努めています。

醍醐味・やりがい

Real thrill

いまアタゴでは新しい挑戦から成長しようとしています。その一つに「サファイヤを０(ゼロ）から創ること」があります。自社で作ったサファイヤを、自分が加工することができる。それはメーカーであるが故にできることだと思います。最初からその業務に携われると思うと、胸の高まりが抑えきれません。そんなことができる技術のデパートを目指し社員が一致団結し頑張れるところも魅力的です。

会社の雰囲気

company

会社は社員を大切にし、社員は会社を想い、尽くしている、そんな会社と感じています。現場に耳を傾け作ったオリジナルの作業台、社員の健康を意識し、人体に有害な薬品を排除。環境を考慮した廃棄ゼロ運動。常日頃の整理整頓を欠かさず美しい空間を維持する取り組み。社員同士でコミュニケーションをとる為の運動。これらを通して、こんなにも社員のことを考えてくれている会社、こんなにも社員が尽くしている会社は他にないでしょう。この空間で仕事ができる、こんな気持ちが良いことはありません。

私の仕事

My role

国内の販売促進活動や販売実績集計/販売予測、他部署との連携強化などに取り組んでいます。その中で、製品にとどまらずアタゴ自体のファンになっていただくことを意識しています。良い緊張感を持って業務に取り組めるため、時間の経過がとても早く感じます。

醍醐味・やりがい

Real thrill

物語を持った製品をお勧めできる醍醐味、そしてお客様に喜んでいただけた時のやりがいがあります。製品開発から部品加工、組立調整、検査、販売そして修理などアフターサービスまで自社で対応する中で、様々な物語が生まれています。難題解決に向け部門を越えて協力し、自信を持ってお客様に喜んで頂ける製品をお届けするには、安易に妥協せず粘り強く取り組むしかありません。そんな時、斬新な発想や見落とした問題点などを引き出すためにも、考えを積極的に発言したくなるような職場の雰囲気作りを大切にしています。また、部員の得意分野を伸ばす過程で、積み上がる実績が達成感に繋がるよう心がけています。

会社の雰囲気

company

お客様のニーズに応えるため、時には厳しい状況と向き合うこともあります。 そんな時こそ意見を出し合い、部門を越えて連携し乗り越える風土を感じます。部門間の垣根が低く一体感を持ち対応できることも、心強く感じます。ほっと一息つく時、本社からは東京タワーや増上寺などを臨む素晴らしい景色を楽しめます。美しい富士山や幻想的な夕焼けが見られると、つい見入ってしまいます。

私の仕事

My role

アタゴが製造販売している製品の生産計画と部品管理を行っています。生産計画は、販売戦略やお客様のご要望にタイムリーにお答えすべく営業部門と連携し遂行しています。部品管理は、必要な時に必要な物を必要な分だけ供給する為、各部署や外注様と納期交渉を行っています。現在は、電子部品や樹脂材料など部品納期悪化から先々を考えた部品手配を戦略仕入部と行っています。

醍醐味・やりがい

Real thrill

売り上げと利益を得る為の製品の生産指示を出し、それが良好な結果となって返ってくる瞬間がとても気持ちよく、またやりがいを感じる瞬間です。思い切った生産を行っても必ず売り切ってくれる営業部門も大変頼もしく、また思い切った生産が行えるというエネルギーに繋がっています。

会社の雰囲気

company

入社当時の倍ほどの社員数となり、会社が発展している事に安心と期待を感じています。入社当時から変わらない、少数精鋭、技術を持った方が多いアタゴは今も変わらず、更に新しい技術を得て成長を続けています。年齢や社歴の壁は全く関係ない、社員同士が仲良く協力的な職場だと思います。

私の仕事

My role

プロバイダー部で、金属部品材料・工具の手配、材料や部品の納期調整、完成部品の入出荷業務を担当しています。また、AccessやExcelの知識を活かし、在庫や部品管理などのデータベースの編集・作成や、工場全体のサーバー管理を行っています。

醍醐味・やりがい

Real thrill

部品を作るにあたり、材料手配は重要な業務の一つです。発注量や納期を加工者と相談したり、部品在庫や製品の生産計画を把握しつつ、最適な数量で手配を進めています。入出荷業務では、元々機械課に所属していた経験を活かし、外観だけでなく工程漏れがないかの確認や、寸法・精度・に問題がないか検査を行ったりなど細かな所まで確認することができます。また、プロバイダー部に所属したことでその部品が心臓部なのか外観なのかを詳しく把握ができるようになった為、取り扱い方法も瞬時に判断できるようになっています。2つの部署での経験を活かして業務が行えていることにとてもやりがいを感じます。

会社の雰囲気

company

上司や先輩社員が自分の提案や相談を親身になって聞いてくださり、ためになるアドバイスを多く頂けるため、積極的に働くことができる環境です。また、会社全体で2S活動を行い、生産工場ではないような見た目が他社にないアタゴらしさを出していて、楽しさと面白さを感じさせてくれています。

私の仕事

My role

製造2部の柱となり、日々のスケジュール管理、生産現場の『ムリ』『ムダ』『ムラ』をなくし、改善活動、2Sを行っています。常にジャストインタイムを目指し、いかに早く！生産するために他部署との連携も取りながら製造現場を回しています。

醍醐味・やりがい

Real thrill

お客様にいち早く製品を届けられるよう『品質第一のモノ作り』、多能工による多品種の柔軟な生産対応、工数削減による生産性UPを兼ね備え、ベストパフォーマンスを尽くせる現場にとてもやりがいを感じます。自社製品にこだわり、何でも自分達でやってしまおう、『そこまでやるか！』機械加工、プリズム加工、金型成型、基板実装、何でも実現可能な工場に魅力を感じます。

会社の雰囲気

company

工場の現場に入ると、一人一人が真剣にモノ作りに向き合っています。部署を超えた相談、連携のとれた助け合い、とても仕事のしやすい環境です。また、一歩外に出れば緑いっぱいの木々や芝生、エメラルドグリーンの荒川、ホッと一息つける景色が目の前に溢れ、とても心が癒されます。

私の仕事

My role

深谷工場の成型１課に所属し、製品の表面に貼るシートスイッチを作成しています。
シートスイッチの品質は、見た目だけではなく性能にも関わってくるので、より良いものができるよう先輩と一緒に毎日試行錯誤を重ねています。

醍醐味・やりがい

Real thrill

無地のペットフィルムから、とっても可愛いデザインのシートスイッチが形として出来上がった時には、特に達成感を感じます。
お客様が必ず目にする部分ですので、１枚１枚心を込めて作成しています。アタゴの製品は様々な地域、国、分野で必要とされており、会社の一員として社会に貢献できていることを誇りに思います。

会社の雰囲気

company

工場全体がガラス張りになっていて見通しが良いため、必然的に全体の製造過程を意識しながら、緊張感をもって仕事が出来ます。
窓の外には、荒川とそこに立つ木々が、休憩時間をリラックスさせてくれます。
時には、植物を育てたり、鳥が休めるように巣箱を設置したり、ウサギが来てくれるようにニンジンを置いたりと、植物や動物と共存を目指した工場作りを、社員の皆さんと楽しんでいます。工場の中や周辺まで、細かいところにも整理整頓が行きわたっていて、とても工場とは思えないほど綺麗な職場ですばらしい環境です。

私の仕事

My role

深谷工場の基板実装課に所属し、プリント基板に部品を実装する仕事をしています。
私の主な仕事は、自動実装機のオペレーション、段取り、部品の補充です。最近では、実装機のプログラムについて学ぶ機会を頂き勉強中です。

醍醐味・やりがい

Real thrill

初めて実装機を見たときは「自分が本当にこの機械を動かせるのだろうか？」と、とても不安でした。
入社当初は色々な事を覚えることで精一杯でした。安全面から操作まで、先輩や上司の方達に丁寧に教えて頂けていることで、今では作業スピードも速くなり、1年前では出来なかったことが確実に出来る様になったという成長を実感しています。
工場全体が整理整頓に力を入れていて、掲示板として使用していたホワイトボードを、自分たちで工夫してステンレスのボードに変えて見た目にもこだわるなど、「そこまでやるか！」という驚きと、社員の方々の行動力に自分も引っ張られていて、成長を実感出来る毎日がやりがいになっています。

会社の雰囲気

company

工場の壁がガラス張りになっていて、明るく広い空間の中で日常では感じ得ない雰囲気の中で仕事が出来ています。その為、部署と部署の垣根がなく、社員の方達がとても話やすくて分からないことなど気軽に相談ができ、とても働きやすい職場です。
２Ｓへの意識もとても高く、今まで自分がイメージしていた「工場」という印象が大きく変わりました。

私の仕事

My role

GL課では、アタゴ製品の包装、入荷製品の整理、在庫管理、出荷業務など、様々な業務を行っています。注文書に合わせた納期確認、ピッキング作業など製品の出荷業務が主な業務です。これらの業務を円滑に進める上で、営業部門や製造部門、検査部門など、他部署との連携が重要です。

醍醐味・やりがい

Real thrill

決まった仕事をこなすのではなく、工夫をして効率を上げる社風があります。GL課では、社長より声を掛けて頂き、面倒で困っている作業について話し合う「面倒自慢会議」があります。工夫で改善しミスを減らし、効率を上げた実績もあります。単純に見える仕事でもやる人によって内容が違ってくることに面白みを感じています。アタゴ製品をご購入いただくお客様をお待たせしないよう、納期厳守に努めています。お客様へ確実に出荷する社内最後の業務となります。そこに携わる事に緊張感を感じますが、大きなやりがいも感じています。

会社の雰囲気

company

ガラス張りの工場内は壁が無く荒川の景色が見えるとても風通しの良い環境です。また、気が利く対応をして頂いた人に発行する「気が利くねカード」や、何か相談したいときに発行する 「相談しようカード」の活用は、協力体制で仕事を進める事にもつながっています。残業ゼロで定時帰宅が会社の方針なので、私のように小さい子供がいる人も働きやすいです。

私の仕事

My role

プロバイダー部で、主に部品の手配、検品、製造部に払出をする部品のピッキングを行っています。
また、業者様と品質、納期交渉等も行っています。社内・社外問わず、常に相談と連携を意識することが、仕事を円滑にするポイントです。

醍醐味・やりがい

Real thrill

部品一点一点、大切な資産であることを意識し、アタゴ製品に使用される部品の全てを管理しています。約5千点もの部品を、生産に支障が出ないように在庫・品質管理をする事は、とてもやりがいがあります。
検品業務では、お客様が製品を手にした瞬間を思い浮かべながら、キズや打痕などの不具合が無いことを確認します。また、協力業者様の現場を見る機会も頂き、工程、処理内容など理解する事ができた時は、とても面白く感じます。

会社の雰囲気

company

部署間を越え、相談しやすい環境だと感じます。
改善活動も部署を越え取り組み、より良い作業環境になるよう社員ひとりひとりが取り組んでいます。また、お花見やコミュニケーションデーなど会社行事も年に数回あり、普段業務で関わりの少ない人とコミュニケーションが取れます。親交を深める中で意外な一面を発見できたりすることは、普段の業務での連携の強さにもつながっています。

私の仕事

My role

営業部修理課で、国内・海外問わず、修理品の受付、所見、見積り、修理までの一連の業務を行っています。 主にハイエンド製品を担当し、製造部でモノづくりに取り組んだ経験も生かして、適切な判断と正確な修理を心掛けています。
修理品返却時には、お客様に末長く気持ち良くご愛用頂けるよう、綺麗な状態にする事も意識しています。

醍醐味・やりがい

Real thrill

修理にあたり、製品ごとにお客様のご使用状況を考えながら作業に熱中していると、一日が経つのが本当にあっという間です。 また、自分が成長出来るチャンスが沢山あり、何でもチャレンジさせて頂ける会社です。
修理品を返却した際や、電話やメールでお困りのお客様にアドバイスをして解決した時に、「ありがとう、助かった」と言って頂ける事は一番の喜びであり、やりがいです。とても複雑な修理や、初めての故障状況案件の修理を完結出来た時は、大きな達成感を感じることが出来ます。これは修理課ならではの醍醐味です。

会社の雰囲気

company

年間を通して、お花見や暑気払い、忘年会などイベントがあります。
年に一度、本社、深谷工場、関西支店、九州支店の全社員が集まる『コミュニケーションデー』と呼ばれる親睦を深める為のイベントがあります。 普段関わりの少ない方とも交流を深める機会になる、とても充実した１日です。
また、入社当初からアタゴ野球部にも所属しています。深谷工場には野球部のグラウンドもあり、昼休みは毎日野球の練習をしています。大会参加や軽井沢合宿など、職場を越えた交流の多さは、野球部員としての自慢の一つです。

私の仕事

My role

製造2部4チームで、主に小型製品の組立・調整を行っています。
担当している製品は、VISCO、Paletteです。量産評価に向けた新製品の作りこみでは、開発部や品質保証部など、部署の垣根を越えた協力をしています。

醍醐味・やりがい

Real thrill

粘度計VISCOは、初めて担当になった製品であり、これまでの主力製品である屈折計とは異なる 測定原理の製品だったので、組立に苦戦する事もありました。
製品についての理解を深めながら完成まで組み立てられた時、とてもやりがいを感じます。これからも、お客様に喜んでご愛用頂けるよう、心を込めて組み立てます。

会社の雰囲気

company

フロアが開放的なので、他部門と連携しやすい環境だと感じています。
また、わからないことや困った事がある時、上司や先輩社員の方々に気兼ねなく相談できる雰囲気なので、仕事がとてもやりやすいです。

私の仕事

My role

開発部に所属し、新製品の開発業務を行っています。3D CADを用いた設計から、試作評価、量産移行まで、製品開発における上流から下流までの一連の業務を務めています。

醍醐味・やりがい

Real thrill

製品開発を進めていく上で、自分自身で考え、提案した設計・デザインを製品に 組み込むことができた時の達成感が、やりがいに繋がっていると思っています。
より良い製品を目指す上で、一度の試作検討では上手くいかないこともありま す。直面した課題に対して、「なぜ上手くいかなかったのか」「どうしたら上手 くいくのか」を考え、試行錯誤しながら課題を解決しています。課題解決できた 時の達成感は格別なものであり、また、課題を乗り越えたことにより得られた知識・ノウハウは、開発者としての成長に繋がっていると感じています。

会社の雰囲気

company

量産に向けて工場の各部門と打ち合わせをしたり、販売に向けて営業部門と打ち 合わせをしたりと、会社全体の様々な部署とコミュニケーションを取っています。製品を創り上げることに対して、会社全体が1つのチームのように一致団結 して取り組める環境は、開発者として働きやすい環境だと感じています。

私の仕事

My role

主には、世界のアタゴサービスセンターへの修理トレーニングを担当しています。自分が現地に行くこともありますし、彼らが日本にくることもあります。また、いくつかの国の海外営業も担当しています。

醍醐味・やりがい

Real thrill

好きなことはたくさんありますが、最も楽しんでいることが2つあります。1つは、お客様が私たちの製品を使用することで、問題を解決したり、製品を改善したり、生活を改善するような何かを作っていたりすることです。もう一つは、さまざまな業界の人々や世界中の人々と話すことです。スペインの農家さんとスペイン語で話していたかと思えば、製薬業界の人と英語で話していたり、または、私の大好きなドイツ車のメーカーと話をすることさえあります。

会社の雰囲気

company

会社が素晴らしいだけでなく、アタゴというブランドが世界的に知られているという事実は、私にプライド、誇りを与えてくれます。会社のすべての部門の人たちにも同じ誇りを感じています。それぞれの部門が、お客様の期待する品質を備えた製品を提供することに貢献しているからでしょう。開発、マーケティング、販売、工場で製造に従事している方たちから工場の庭を管理している人に渡るまで、すべての社員の目にそのプライドを感じます。

私の仕事

My role

海外部に所属しています。市場拡大のために、海外代理店に寄り添って販売をサポートしています。また、代理店に対して、製品のトレーニングやトラブルシューティングもしています。エンドユーザー様とのコミュニケーションも多く、製品の選定を手伝ったり、使い方などを教えています。世界の様々な国やお客様を担当しているので、1日たりとも同じ日はないです。

醍醐味・やりがい

Real thrill

新しいお客様にアタゴ製品を紹介することに一番やりがいを感じます。また、すでに製品をご使用いただいているお客様から、アタゴ製品が彼らにとって役立っているという声を聞くこともとても嬉しいことです。お客様それぞれがユニークで、違う目的、違う用途でアタゴ製品を使っています。お客様に新製品の発売案内をするときは、とても楽しみですし、彼らの反応をとても楽しみにしています。

会社の雰囲気

company

社員はみんな、アタゴ製品に自信と情熱を持っています。部署を超えたコミュニケーションも充実しているので、海外営業部で働いていても、他の部署や工場から学ぶことができます。工場に行き、製品の製造方法を学ぶ機会もありました。工場の社員の方の日々の努力を実感することもできましたし、自分にとってもいい刺激となって、さらに頑張ろうと思えました。

私の仕事

My role

開発部に所属しており、新製品の開発業務を行っています。
私は主に、試作機や最終製品に組み込むソフトウェアの作成、新製品の評価を行っています。また、製品の担当者として試作・評価〜量産ラインの立ち上げまでの工程を責任持って管理・対応をしていきます。そのため、量産試作の日程調整なども担当し、製造ラインの担当者や品質保証担当者などの工場部門とも密接なやりとりを行います。

醍醐味・やりがい

Real thrill

担当製品の開発を進めていく中で、課題に直面する事は珍しくありません。
ある時、装置温度の上昇が影響して、測定値がドリフトしてしまう問題が発生しました。この課題に対し、部内の仲間や部品メーカーに相談しながら対策案を上げていき、試行錯誤を繰り返す事でようやく安定した測定値を得られるようになりました。このように発生した課題と向き合う事を通して、関連する分野の知見を深め、エンジニアとしての成長を感じる事ができます。また、苦労を重ねた分、製品発売を迎える瞬間は、この上ない達成感を味わうことができます。

会社の雰囲気

company

定時後はオフィスが施錠されるため、残業ができない仕組みになっています。限られた時間内で業務を完了できるように効率良く仕事を進めることを常に意識する事で自分の成長につながります。
私の場合は、小さい子供がおりますので、家族で夕飯を共にしたり、妻と分担して家事をする時間ができ、充実した私生活もおくれる環境であると感じます。また、子供の保育園送迎を行うために、工場へ出張する際は出勤時間を考慮してもらったり、子育てとの両立に協力的な職場であると感じます。

私の仕事

My role

アタゴ製品の包装から出荷までを担当するGL課のリーダーとして、主に国内・海外への製品の出荷業務を行っています。
工場内だけでなく、本社の営業部や海外部とも密にコミュニケーションを取っています。お客様に最短で製品をお届けできるよう日々努力する中で、お客様のお手元に製品が届いた際、気持ち良く感じていただける梱包も心掛けています。

醍醐味・やりがい

Real thrill

新卒入社2年目でリーダー業務を任せられており、課員が正確かつ効率的に作業できるよう、常に改善も実施しています。改善の中でも、2S（整理整頓）の観点から、製品在庫棚の製品を揃えて置く方法の改善が、印象に残っています。目視だけではピッタリ整列させるのが難しかったため、棚の手前に位置決め用の金属バーを設置しました。これが、製品の綺麗な整列と作業性の両立につながり、大きな達成感を感じました。
また、深谷工場ではSDGsへの取り組みとして、「廃棄ゼロ工場」を目指しています。梱包に使用しているクッション材の中身として、社内で出たシュレッダーの紙ごみやウレタン材の端材を、再利用しています。自らの取り組みが、地球環境を守ることにも貢献している、と実感できる瞬間です。

会社の雰囲気

company

本社と連携することも多いですが、部署間の壁が低いことが、連携の良さにつながっています。相談や改善案に対し、気さくに相談に乗って頂いたり、要望に応えて頂きながら、業務に取組める環境です。
深谷工場はガラス張りで明るく、全員参加の2Sが行き届き、一般的な工場のイメージとかけ離れた働きやすい工場だと感じています。

1. What is your daily activities at ATAGO?

My Role

Sales representative on the Latin America department. Prospect via telephone and email with potential and current ATAGO users to promote our instruments on different industries.
Assisting to our distributors and end users on L.A region for quotations, dispatching and questions about our models, traveling to different L.A. countries attending tradeshow and conducting product demonstration to clients on different industries. This is a great opportunity for that end users in Latin America to know more about our technology and how they can improve quality control process to always offer quality products to their customers. And for me on learn more about industries, production process, culture because each country has their own and of course open my mind when I offer our instruments because every customer can use our great products.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job?

My Job

Be able to make that our customers know more about ATAGO new technology, quality and reliability on use. Many customers still think about ATAGO as analog refractometers and they are surprise when discover our new models and features like NFC.
I had the opportunity to attend to a wine trade show in Argentina where end users were amazed with ATAGO non-destructive technology on PAL-HIKARi2, this was a great opportunity for me to learn about wine industry and how ATAGO can improve quality process on industry.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

We have a small office so environment is great because it's make possible to know each other well, everybody is professional and with great sense of responsibility. I am really enjoying every day working with all of my co-workers because every day I am learning something new from all the departments.

1. Could you describe your job?

My Job

Since I am working as a Sales engineer in instrument manufacturing company my job is to provide solutions/assistance to different industries as per their application to get the work done. Providing technical help every time to my customer is key feature of my job profile. Of course, generating revenue for my company to drive smoothly is my duty. I am always available to guide, train my juniors. I enjoy my job as it consists of travel at least 4-5 days outside office to various locations within state with every time new people.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

It is a challenge for every sales person to pitch his very new product and convince to buy it in the price conscious market.

In India Sugar factories are located in very remote places, where reaching itself is a challenge due to bad infrastructure. Sugar factories tend to have low budget to buy new instruments. Until and unless you don't give successful demonstration along with customer list they will not go for new instruments. When I visited the first time a sugar factory in Maharastra state along with just launched RePo unit, I tried to turn their interest into inquiry. They were using cheap quality local make analog Polarimeter and brix meter and trust on result from it. It was challenge to convert their fear of instrument's performance into confidence. I had given them successful demo. I explain each and every technical things ,ease of operation and convenience of our instrument. The technical person then understood benefits of using digital (RePo) over analogue instrument. The then he arrange meeting with Plant head. After very hard negotiation I manage to close this order with two numbers. As a formality, getting actual Purchase Order then follow up for payment with different department like Purchase and Account was tough job for me. In all this process I struggle on every stage to get PO.

3. What do you mostly care in your daily work?

Daily Work

I always assume customer need as a emergency and accordingly try to give prompt reply or solution to the customer's mails, calls or query.
I concentrate on customer satisfaction as it will again convert in new business.

4. Could you describe company atmosphere of ATAGO?

Company

We have friendly atmosphere in our company.We celebrate each and every small win and achievement of our co-worker. We don't interfere in each other's assigned task unless and until he or she has ask for any help. We have given freedom to perform task as per our planning.

5. What do you learn from your co-workers?

Learn

How to set priorities and how it to get done step by step.My co workers always ready to share their failure stories so that I should avoid same mistake again.

1. Could you describe your job?

My Job

As I am working here as Manager –Sales and Technical service for Northern Part Of India, my main job is to expand Atago Sales in our territory and to provide best after sales service to the customer. Making strategy and doing implementation on sales expansion by taking reviews from every individual. I also keep watch on our competitors about their new models (means how to keep our self on upper hand with respect to our competitors.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

Although there were 5-6 no. of cases which were interested but this was recent. In 2016 one Government organization conducted a open tender for Refractometer ,where we were technically qualified but due to some bad practice and they rejected us while we gave successful demonstration of our product this happens in the month of Feb 2017,but as we all knows that every sales person should always open his ears and eyes while doing sales, we put strong objection in front of the higher authority where that takes action against the people involved in this conspiracy and it was retender, and I am glad to tell that this year we came over of all our competitors in March 2018 we won that tender for Refractometer by fighting hard.

3. What do you mostly care in your daily work?

Daily Work

I try to socialize with my colleagues no matters what department they handles, enhance my wisdom, and try to complete my set targets and at last always try to smile whatever the situation is.

4. Could you describe company atmosphere of ATAGO?

Company

It has been more then 8 years of working with Atago India, here the working atmosphere is very friendly. Our H.O shares all the relevant data and ideas with all of us, and as everybody i.e. branch office is free to share idea and we also share important information with all. Especially of our President Mr. R.R .Katti and Director Mr. Prasad Kadam, they guide us and appreciate our hard work, also make note of our mistakes by telling us what to do next time when we failed in respective job given by the organization. Here we are like family.

5. What do you learn from your co-workers?

Learn

As co-workers are very important part of our routine work, no person can always single handily complete the entire work, so here Team works comes into play. Some of my colleagues are very enthusiastic, committed and dedicated to the work, and some are hard working and capture the technical things quickly. So I always try to adapt all these things so that work efficiency can increase every time.

1. Could you describe your job?

My Job

I direct the South team of ATAGO Chennai in Sales, Installation & Customer Service after Sales.

I cover ATAGO Products to the 5 states of Southern India (TamilNadu, Karnataka, Kerala, AndraPradesh, Telangana), Including Pondicherry Union Territory .Give Technical training to the entire team. Motivate the team to achieve the target on time. Analyse each and every enquiry and quote the right product. Solve the customer grievances if any. Find way to improve our Future sales and Collect database.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The Most Impressive Thing I ever had in ATAGO. We Received PAL Series Enquiry from one of 100+ years old Carbonated Drink Manufacturer Kalimark Based Southern Part of Chennai. At the Time of Demo Session We introduced our RX and shown Demo of above same.

Even though they don't have Budget at that time .Qc person waited for 5 months and Purchased our RX 5000I,Polax 2L and 6nos of PAL-3 .It gives More respect from Customer as ATAGO Employee.

1. What do you mostly care in your daily work?

Daily Work

Replying Customer Enquiry mail, High End sales follow up, Instruct Sales visit weekly plan to Our Sales Engineers, Payment Follow up, Technical Service Support, Product promotion to new customer.

2. Could you describe company atmosphere of ATAGO?

Company

Even though I am in 10+ years since my join in ATAGO INDIA .Its every day I learn new technology and Application. ATAGO INDIA HO Mumbai and Other Branches of ATAGO India are well Supportive and Friendly and sharing each new experience in Group.

3. What do you learn from your co-workers?

Learn

We learn from each other any unique new application learn from Customer Place sales Visit
And Good Team Work.

1. Could you describe your job?

My Job

As the Managing Director of ATAGO THAILAND, I oversee everything at our company.

Other than taking care of customers and colleagues, I also oversee market expansion, sales, post-sales services and customer satisfaction.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive and satisfying experience is when our customer smiles because our instrument helped solve a problem they had.

3. What do you mostly care in your daily work?

Daily Work

I have an engineer background, so I'm worried about the errors and abnormalities arising from the use of our instrument and making it a priority.

4. Could you describe company atmosphere of ATAGO?

Company

The ATAGO THAILAND staff is like family and you can see it in our smile, warmth and the way we communicate with each other.
Sometimes after work we cook and have dinner at the office.
We have three colleagues that are very good cooks but the fact that we share this time together holds great sentimental value.

5. What do you learn from your co-workers?

Learn

I learn to listening attentively and objectively.
Because I take care of all the things in the office, I must face many problems, so I learn to listening attentively and objectively to solve these problems together.
Being open-minded gives you more options than a one-track mind.

1. Could you describe your job?

My Job

I'm the Technical Sale, so my target job is selling.
I am in charge of cases that need more skill and special techniques.
Since I have an engineering background, I help other engineers with cases they might have.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

This question reminds me of a customer that does dehydrated fruits.
He said, he was very appreciative of ATAGO THAILAND's support, so he will recommend other potential customer to us always till now.

3. What do you mostly care in your daily work?

Daily Work

I like being detailed when repairing an instrument that has been malfunctioning because I want to make this instrument run normal as quickly as possible.

4. Could you describe company atmosphere of ATAGO?

Company

ATAGO THAILAND's team is sincere, hard-working, open-minded and highly responsible, this makes it a good atmosphere to work in.

5. What do you learn from your co-workers?

Learn

When I get stuck on a problem, my co-workers are there to advise me.
Teamwork is so important that it is virtually impossible for you to reach the heights of your capabilities or become successful without it.
This is the thing that I learn from my co-worker.

1. Could you describe your job?

My Job

My job is selling products to existing customer, expanding to the new market and keep the good relationship with the customer to drive our company's business.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

This is my first case when I just start working.
For Café Amazon case, they need only a hand-held brix meter for a new factory.
I offer the bench-top refractometer (RX-5000i) to the customer as well.
After working so hard with our sale team finally we won the project.

What do you mostly care in your daily work?

Daily Work

One of the things that I enjoy is contacting new customers, especially visiting them for the first time.

3. Could you describe company atmosphere of ATAGO?

Company

The ATAGO THAILAND office is very comfortable, the things that are necessary are provided.
Those things making me feel good, so the working atmosphere was very good.

4. What do you learn from your co-workers?

Learn

I learned to help each other, so we will get through every problem.
The most powerful force ever known on this planet is human cooperation, this is the phrase that I like.
And I have proved with myself.

1. What is your daily activities at ATAGO?

My Job

As president of ATAGO BRAZIL, I act in several areas: commercial, technical and administrative to maintain the highest level of customer satisfaction and promote ATAGO products in Brazil, taking care of the welfare of our employees.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

Making good sales, being recognized a company that meets the expectations of our customers and promoting our models are daily moments of great satisfaction. Working for ATAGO is an honor. Great company. Great people together.
Many companies make and sell refractometers, but only ATAGO is bringing technology closer to the people and the companies. ATAGO is putting the measurements to who has the power of decision in real time.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

Brazil has many diversities, but we are making our company better every day by investing in our structure and people. Looking a lot at ATAGO HQ and ATAGO USA we learned a lot and implemented the Japanese philosophy in our Brazilian branch.

1. What is your daily activities at ATAGO?

My Job

I am a Sales Manager at ATAGO BRASIL, my daily job is to contact clients, conduct external visits, demonstrations, trade shows and give our sales team all the support.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

The greatest attention is when we have the opportunity to put a new product in the market, ATAGO has constantly launched new technologies, this causes us to have attention and strength in the dissemination and search of new markets.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

I feel very happy about the structure offered by ATAGO BRASIL, a modern building with a large dining room, locker rooms, meeting rooms and space for all departments, vendors are close to management and president, which facilitates interaction for support and negotiations.

1. What is your daily activities at ATAGO?

My Job

I am the Administrative Manager of ATAGO BRASIL being responsible for the financial, tax and import departments.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

My memorable moments, besides the acknowledgments of the work that I do, are when I can transmit and pass related knowledge in my area of action the people who work in my team, thus helping their professional growth, whether inside or outside the company. Beyond the exchange of experiences I share with them.
What we pay attention to are the changes that are necessary to the current market we work with, where we find tools or suggestions for continuous improvement.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

Our work environment today is divided by departments, however we try to promote the maximum integration between them through internal activities. The ambience in it is very pleasant, fit and ample. The working conditions are also very good, besides being free to expose our ideas, promoting well being to employees.

1. Could you describe your job？

My Job

Reply to product inquiries and provide after-sales service, solve the problems about instruments for users.
Responsible in the maintenance of ATAGO series products of troubleshooting and mailing to customers.
Responsible in fault management of products. Analysis and summary of problems to take a report which can give a reference for product improvement.
Make a customer opinions collection about suggestion and comments of the product's design, technology, function, stability, packaging and transportation and so on.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

One of the most particularly impressive about working in ATAGO is a Brazilian client was using PAL-coffee to measure coffee cherry that they found a large measurement error. He was so anxious to called me for a solution because the quality of the coffee bean relate to an very important business, concentration measurment is an urgent need. Adhering to the customer supreme service idea although that is 12:00AM in China's time, I explained the detail of cleaning and calibration steps and provide a perfect guide to complete measurement that made him with satisfaction and surprise. On the next day，He called me again with express heartfelt thanks! I feel recognized and approved with my job and made me fulfilled in this moment!

3. Could you describe company atmosphere of ATAGO?

Company

Everybody in ATAGO gets on well with each other. Everyone share the delicious food from home and we just like a big family! I Love ATAGO very much!

1. Could you describe your job？

My Job

Searching for prospective customers, keep up-to-date on the clients' need, recommending ATAGO products and promoting transactions.
Keeping update product application knowledge to upkeep and raise the professionalism of ATAGO, establish a good brand position to increase customer satisfaction.
Responsible for the customer pre-sale technical support (including on-site technical support, product demonstrations, sample measurement, etc.), provide pre-sale consultation, model configuration and price confirmation.
Responsible for the advantage industry promotion to increase the market share.
Assist colleagues solve technical questions encountered in the selling process, product technology exchange and installation training, etc.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

On October 12, 2012, there is a CM-780N in Zhengzhou Foxconn was malfunctioned, the cutting fluid was added anti-foam to avoid the blister, but the measurement was still unstable, and the client request for return. By careful evaluation, the following solutions are presented to the client:
1. Add a small secondary buffer tank to the lower side of the equipment, keep soaking the instrument probe in the cutting fluid for 3 days in ATAGO CHINA'S Office, and find no oil film was appeared.
2. A portion of the oil film will appear with some types of cutting fluid, we suggest them to add a wiper cleaning device , and the unstable problem was solved finally.
In this case I realized that" All difficulties are also paper tigers"

3. Could you describe company atmosphere of ATAGO?

Company

ATAGO CHINA is harmonious working group , everybody here is seriously and responsibility, we help each other to make progress together.

1. Could you describe your job?

My Job

I am a President of ATAGO Russia.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

I can't single out a specific most impressive thing because you discover something new every day. Every single day is a challenge. And this is cool!

3. What do you mostly care in your daily work?

Daily Work

Every company is a complex clockwork and mechanism. My main goal in ATAGO is to create and debug this mechanism for stable long-term work. Everything should work without failures.

1. Could you describe company atmosphere of ATAGO?

Company

ATAGO Russia is a big friendly family, full of support and mutual understanding.

2. What do you learn from your co-workers?

Learn

I have learned a lot from my colleagues, I can not even list everything. But the most important thing is that I continue to study every day.

1. Could you describe your job?

My Job

I am a marketer in the Russian branch of ATAGO. I analyze the situation on the Russian market and promote ATAGO products through advertising and also, I administrate Russian ATAGO web-site and online-shop. In my spare time I'm engaged in creative activity: I make various banners and posters, materials for campaigns and also translate and adapt official ATAGO booklets for Russian customers.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

Once a time I had a conversation with client who wanted to start a clean life by creating own production of various products and drinks. Thanks to a successful dialogue, I managed to find about 12 hand-held devices for him including refractometers, salt-meters, acid-meters and so on. I really hope he will succeed!

3. What do you mostly care in your daily work?

Daily Work

My main goal as ATAGO worker is to provide communication between the producer and the consumer. Using different informational resources including digital campaigns and leaflets I acquaint potential customers with our products and analyzed their needs. And Sales Department is my main assistant in this matter.

4. Could you describe company atmosphere of ATAGO?

Company

The atmosphere of tranquility, coziness and reliability - this is all about ATAGO. A pleasant environment allows you to exclude negative emotions and tune into a productive working mood.

5. What do you learn from your co-workers?

Learn

I have learned from my colleagues how to negotiate and to find a common language with all our customers.

1. Could you describe your job?

My Job

I am the Head of Sales Department. My main responsibilities are cold calls, sales, meeting with clients, work with documents. Also, I'm engaged in starting-up and adjustment works and repairing units.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive and unexpected situation I've had in my working experience happened on my first day. I had a call from customer who already bought polarimeter SAC-i and asked what is made for and how to use it. To tell the truth, I was a little bit confused for a second.

3. What do you mostly care in your daily work?

Daily Work

My main goal as an ATAGO worker is to help optimize manufacturing process in Russian companies and increase the quality of products with ATAGO devices.

4. Could you describe company atmosphere of ATAGO?

Company

We have a benevolent atmosphere here in ATAGO. I always can find support and help from my colleagues. And I'm sure that I can lean on everyone in our team.

5. What do you learn from your co-workers?

Learn

During all the time I'm a part of ATAGO-team I learnt a lot from my co-workers including sales techniques, how to negotiate, conduct business correspondence, repair units etc. Now I continue to improve my knowledge of sales and teach newcomers.

1. What are your daily activities at ATAGO?

My Job

As the Human Resource Manager, I strive to provide an empowering employee-oriented environment.
I also track timekeeping, payroll, full-cycle recruiting, monthly evaluations, training, compensation, benefits, leave, vendor management and the enforcer of company policies & procedures.

2. What are your memorable moments from work?

Experience

One of the most rewarding aspects of my job is the hiring and onboarding of new employees.
Another thing I enjoy about HR is that it’s constantly growing and changing. From compliance with new laws and legislation to technology and employee expectations. It’s always challenging and never boring.

3. What do you like about ATAGO?

Daily Work

We are a hard-working group and we hold each other accountable; we also have a lot of fun team building activities like bowling, Mariners baseball games, BBQs, potlucks, dinners, and wine tastings. We are a close-knit organization and the president is always looking for new ways to improve, grow and implement additional employee benefits.

1. What are your daily activities at ATAGO?

My Job

I am working at YOROZU department. “YOROZU” means all kind of things. I do procurement of lab equipment and materials, certifying ATAGO products, mixing and bottling reference solutions for sale and internal purpose, managing demo/loaner units we sent to customers, and research application of our products.

2. What are your memorable moments from work, focus on your job?

Experience

I get to visit ATAGO factory in Saitama and HQ in Tokyo. It was the most beautiful and clean facility I’ve ever been to. I was able to receive training from QA department. It was an eye-opening experience! I cannot wait to apply and share all the techniques I learned. I am very grateful for the opportunity ATAGO provided me.

3. What do you like about ATAGO?

Daily Work

The technology that ATAGO brings to the industry. Every year ATAGO comes up with newest technologies and products. I am always excited to learn our new products every year.
ATAGO USA has a great coworkers! Everyone works hard and is willing to learn.

1. What are your daily activities at ATAGO?

My Role

1. I’m a Service Technician at ATAGO USA. My role is to ensure customers’ instruments are working properly. I am in charge of inspecting, calibrating, repairing, and providing feedback to customers on how to take care better care of their products in case an issue arises.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

a. Most memorable moments are when customers send us emails and provide feedback mentioning how great of an experience it was working with us. As a service technician there’s always a huge sense of responsibility since customers are trusting me with their quality control instruments. It can be a lot of pressure at times, but it always makes me feel great when customers show their gratitude and their positive feelings towards the quality of service we provide.
I enjoy paying attention to the little details that would normally go unnoticed.

3. What do you like about ATAGO?(office atmosphere, co-workers and environment)

Company

a. Interaction between co-workers and managers. While some companies may have communication issues, here at ATAGO USA we can freely discuss business matters to obtain a prompt response or tackle an emerging issue. Everyone shares beneficial information that helps us grow together as a company and there’s transparency between departments.
The company also conducts a series of activities like BBQ’s, bowling, baseball games and happy hours throughout the year. Besides being a lot of fun, these activities are a great way to get to know each other and build a better working relationship.

1. What are your daily activities at ATAGO?

My Role

Once I come to the office I quickly review my emails from the day before and morning emails, if I have an email that needs to be responded right away I do it, later I start contacting customers to promote our instruments. Every day I contact my distributors to see if they are working in something new, this always help to close sale because you can offer manufacture support with end users, this will give more confidence to the end user when he have to make a decision.

For my day to day sales activities I focus in calling at least 40 customers a day, this will help you to plant seeds for future sales, this always will lead you to sales because maybe when you contact a customer they don’t need anything but in the future they will and they will remember you.

As a Latin America sales rep I contact customer for different countries, but my focus are Mexico, Guatemala, Dominican Republic, Ecuador and Chile, one of my biggest challenges its use wisely my time to contact customer, as are in different time zones sometimes its hard to get in contact with them.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

I would like to pay attention to details in my paper works every time we process. This includes what instruments customer purchased and trying to find out the reason because we can find out more chance to sell different models and new application from our customers.

My memorable moments from work is satisfaction I have when I hit my monthly sales target and feeling that I am contributing to the company. I always like to hit my target that makes me feel that all of my hard work that I put in my sales calling bear fruit.

3. What do you like about ATAGO?(office atmosphere, co-workers and environment)

Company

What I love about ATAGO is the atmosphere in the office. We all get along really well and we are like a small family. I also appreciate our company events because I feel the company shows us gratitude to us of our daily efforts in the office. Different companies that I used to work before didn’t hold any kind of event. Every time after the company events gives me motivation and makes me feel ‘I want to do 110% to achieve our goals’.

1. What are your daily activities at ATAGO?

My Role

My position is Admin Assistant at the Admin department and am mainly in charge of administrative tasks and accounting.My tasks range from creating documents to improving the office work environment.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

There are many tasks in admin, and I think it is important to respond to each case in a flexible and timely manner. As Admin, I try to support other departments as much as possible.
As the department that manages the company's money a few mistakes can lead to great damage. Therefore, being thorough and accurate is important, and we work with the mindset of making every penny count towards our yearly target.

3. What do you like about ATAGO?(office atmosphere, co-workers and environment)

Company

There are various company events such as the yearly Mariners baseball game, company BBQ, and wine tasting! They are all fun and a great opportunity to get closer with co-workers from other departments.

1. Could you describe your job?

My Job

I direct Sales, Installation, Application support & Technical service for two states of South India (Tamilnadu & Kerala) & Pondicherry under guidance from Mr. Prakash. I also provide technical support & service/Calibration of handheld instruments at ATAGO INDIA’s Chennai branch office for the customer from South India under the guidance Mr. Prasad Kadam.

2. Please describe the most impressive thing you have ever had in your working experience.

The Most Impressive Thing I ever had in ATAGO, we demoed VISCO at one of the major private dairy at Salem, Tamilnadu. The samples were ice cream mix & chocolate mix. Also in contention were other competitors. There was a major technical debate among us. But due to our consistency in reading & lesser sample quantity with sophisticated technology we received order on same day.

3. What do you mostly care in your daily work?

Daily Work

Checking & replying customer’s enquiries, case to case periodic follow-up for & payment follow-up.
Also product promotion to new customers, fixing appointment for demo/discussions, service/installation visit for high end models & also attending government tenders during technical/commercial stages are part of my job.

4. Could you describe company atmosphere of ATAGO?

Company

I’m working for 5 years in ATAGO INDIA. Everyday I’m learning new applications & technology while discussing with customers (small to high). I sincerely thank our ATAGO INDIA Head office for giving me a wonderful opportunity and friendly support like a family. Here, there is no senior/junior bias. During our all India meeting our HO gathers all our views and perspectives in an equal way.

5. What do you learn from your co-workers?

Learn

We are constantly learning new applications from all co-workers which are shared instantly in our Skype group. It’s really giving me a spiritual energy whenever my co-worker shares his daily experience.

1. Could you describe your job?

My Job

As a Sr. Engineer – Sales & Technical Service, I am looking after the Sales & Marketing in the Western India. My main responsibility is to explore new area, applications and to find out new potential customers and also expand our existing customer base. I also try to be in contact with our existing users to understand their changing needs and offer them suitable solutions. Towards technical side I offer online and offline technical support to our customers along with installation at customer sites. I handle certain Key customers to offer them quick and prompt service.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

It was in 2017; when we received a new inquiry from a Fertilizers manufacturer which was setting up there new plant in Gujarat. After much technical discussion I got opportunity to conduct a demo of RX-7000i at their site. As a general practice I asked about their product properties from which I understood that most of their samples were highly acidic in nature of 2.0 pH and I told them that our instruments sample stage is of Stainless steel which may get damaged to due high acidity of samples and can further damage the instrument. After getting the exact pH values of their multiple samples and discussion with our Technical team I proposed them that the sample stage can be coated with a specific material which will resist such high acidity of their samples to increase the instrument life but the instrument cost will be increased. During this time frame our competitor offered their regular model at lesser price trying to convince the end user that no coating is required. However, with my consistent efforts to make the customer understand the need of coated sample stage I was able to convince the customer to go for ATAGO with PTFE stage coating for longer life of instrument.

3. What do you mostly care in your daily work?

Daily Work

I always try to learn new things from my seniors and co-workers whether it is related to technical aspect or about sales and marketing tricks and tips. Seniors have always been an inspiration to me and I try to utilize their knowledge and experience which always helps me to upgrade my skills to perform by responsibilities more efficiently. As a part of one team I always try to support my teammates whenever they are in difficulty and also to their general queries about our products and application.

4. Could you describe company atmosphere of ATAGO?

Company

The company atmosphere is very harmonious and peaceful. We always believe in team work and try to share our individual experiences which can be helpful to our team mates.
The Management of Atago India has always been supportive and approachable over the years, which always helps each individual to enhance and develop their skills.

5. What do you learn from your co-workers?

Learn

Co-workers help us to learn many things in day to day activities. I had learnt about Time Management, Team work, sharing of ideas and thoughts. Learn about setting priorities and scheduling of our daily tasks according to their importance. Appreciation and giving credits to your co-workers for their achievements always helps to create a trust-worthy relationship with them.

1. What are your daily activities at ATAGO?

My Job

My position is Officer in Commercial & Administrative department at ATAGO INDIA HO office. My daily activities at ATAGO includes taking care of all commercial activities viz. invoice preparing, payment follow up, taxation, maintaining stock etc.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My memorable moments in ATAGO are to share the knowledge and my work experience with the people working in my team. I am more focused during preparing government tenders, which are extremely tedious so that we can beat our competitors and get the order.

My memorable moments are when we get selected in technical bid in a tender. It shows my attention to detail in document preparation. Several times, our rivals get rejected due to technical incompetence. It gives me great pride in saying that ATAGO’s bids never get rejected in technical stages.

3. What do you like about ATAGO? (office atmosphere, co-workers and environment)

ATAGO INDIA is like family where we all work together in healthy and cooperative atmosphere to make IMPOSSIBLE work POSSIBLE. Very special thanks to our President Mr. R.R.KATTI who always appreciates our work and motivates us.

1. What are your daily activities at ATAGO?

My Role

Responsible for 3 states namely Telangana, Andhra Pradesh & ODISHA in INDIA focusing on both sales & service. Generating and targeting new sales enquiries, attending tradeshows, regular customer visits, arranging demonstrations at customer place & finalizing purchase orders. At the same time maintaining good relation with existing customers by providing on time service, installations, training, documentation & calibration support.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive thing which I had with Inline Brix monitor (CM-800Alpha). I visited one of the most reputed company’s R&D plant based in HYDERABAD where they were using Brix Hydrometer. I understood their difficulty in taking readings in short period with good accuracy. Then I approached with our Inline Brix monitor (CM-800Alpha), they were impressed with our model and accuracy. Started with 1no’, within span of two years, they purchased 8no’s of CM-800Alpha for a single plant and made their R&D plant with complete automation by making our instrument as a heart of their whole process.

3. Could you describe company atmosphere of ATAGO?

Company

Great environment as our ATAGO INDIA treats all the employees equally and as a family member. Helping in technical discussions, new applications and celebrate orders. Our management always motivates and highly responsible provides employees freedom of work. Gathering and having picnic outstation makes fun atmosphere among employees.

4. What do you learn from your co-workers?

Learn

As we work as a team and regularly shares views and ideas in the meeting and also having discussions on our social media network to improve company business.

1. Could you describe your job?

My Job

I am working as Sr. Officer - Commercial & Administrative at Mumbai HO. My job includes several responsibilities i.e. sorting & distribution of emails, banking transactions i.e. inward & outward remittances, submission of documents to bank, quarterly tax return filings, transfer of employees’ salaries, payments to vendors, co-ordination with branch offices, handling import shipment consignments from ATAGO JAPAN up till door delivery at our warehouse, interaction with freight forwarding companies and logistics department, assisting our tax consultant etc.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

There are many impressive things but most remembered is whenever an ATAGO’s product has won over the competitor’s one. I have several times recommended cross-selling ATAGO Products to many of our key clients. Because of my experience of over 20 years, many customers talk to me when they switch companies. I help close many clients by directing them to the sales team.

3. What do you mostly care in your daily work?

Daily Work

I am dedicated and super passionate about my work. I always try to be perfect in my work and try to learn new things from our respected President Mr. R.R. Katti. I help my colleagues solving their difficulties and do not leave their queries unanswered. Always give appreciation to our sales & service support teams.

4. Could you describe company atmosphere of ATAGO?

Company

I am with ATAGO INDIA before the formation (year 2005) of the company, almost over 22 years!!! I can say I am the first employee of ATAGO INDIA. This itself is self-explanatory about the atmosphere of ATAGO INDIA as a family & team. We do celebrate our regional traditional festivals in office. We also enjoy ATAGO INDIA’s yearly picnic with our families since year 2005. I am very proud to be part of ATAGO (the Numero Uno Co. in instrumentation field).

5. What do you learn from your co-workers?

Learn

Once a team always a team! We at ATAGO INDIA, co-ordinate with each other to get the best output for the company. So new ideas, suggestions are always welcomed from co-workers and I adapt to it. Every co-worker here has the freedom to share their views. They say hard work always pays off, our rise and grind attitude always brings unity among co-workers and deep knowledge of what we do.

1. What is your daily activities at ATAGO?

My Job

I am a sales manager in ATAGO Russia. The list of my main tasks includes consultation on the ATAGO product range, processing and conducting transactions, drafting contracts.

2. What are your memorable moments from work?

Experience

From the memorable moments I can distinguish the carrying out of commissioning works on the POLAX-2L polarimeter. It was an interesting and unusual experience.

3. What do you mostly care in your daily work?

Daily Work

I try to provide my customers with as much information as possible on the equipment and make it easier for them to choose. I always maintain constant customer contact and punctuality in performing basic tasks.

4. What do you like about ATAGO?

Company

I think ATAGO Russia team is very unit and we always support each other.

5. What do you learn from your co-workers?

Learn

It's hard to remember something certain. Most likely it is the ability to work with this type of instruments.

1. What is your daily activities at ATAGO?

My Job

As a sales manager I work with customers (daily hot and warm calls, searching for new customers and working with an existing customer base), control over the device shipments, dispatching instruments over Kazakhstan.

2. What are your memorable moments from work?

Experience

Sometimes I encounter very interesting requests, which can be answered only by studying a huge amount of information on the Internet and collegially discussing this question.

3. What do you mostly care in your daily work?

Daily Work

I focus on creating friendly relationships with customers. My personal approach is to make our dialogue memorable so that in future the client certainly remembers me. I always help to deal with the instruments as much as possible.

4. What do you like about ATAGO?

Company

You study a lot of new interesting and useful information while processing customer requests almost everyday. I have responsive and friendly colleagues, striving to improve the level of team work daily.

5. What do you learn from your co-workers?

Learn

I’ve learned and I’m still learning a lot of new information, a lot of new knowledge. I adopt colleagues’ experience in sales.

1. What is your daily activities at ATAGO?

My Job

I am a service engineer at ATAGO Russia. I am engaged in diagnostics, repair and commissioning of instruments.

2. What are your memorable moments from work?

Experience

I was performing commissioning works at the huge plant in small town in Russia.

3. What do you mostly care in your daily work?

Daily Work

A detailed study of each individual instrument even outside the scope of the assigned tasks in order to have a complete understanding of the operation of the instrument.

4. What do you like about ATAGO?

Company

The good working environment, helpful colleagues and an interesting profile of work.

5. What do you learn from your co-workers?

Learn

Pretty much everything I know.

1. What is your daily activities at ATAGO?

My Job

I am office administrator. Every day I manage phone calls and e-mail, prepare quotations and proposals for sale reps, collaborate with sale reps, customers and internal departments to ensure smooth sales processing.

2. What are your memorable moments from work?

Experience

My impression is I can manage everything for sale reps when they are not in the office, help them to serve the customer. I focus on my job done on time and avoid any mistakes.

3. What do you like about ATAGO?

Company

Our office is small but full of the colleagues are friendly and helpful. I enjoy working as part of this team.

1. What is your daily activities at ATAGO?

My Job

I am service engineer. My responsibility is installing, repairing and doing calibration the equipment. Moreover I help to analyze and solve the problem which the customer demands.

2. What are your memorable moments from work?

Experience

For my impression, it occurs every day I work because I can use all my experience and my knowledge to help my customer smoothly working and saving cost by repairing the broken equipment back into good condition. It also maintain the good relationship between our company and customer which it is the thing that I pay attention.

3. What do you like about ATAGO?

Company

Our office is collaborative office, everyone help each other, no matter whose job. When breaking from work, we usually have the activity together that make us enjoying and having fun together.

1. What is your daily activities at ATAGO?

My Job

I am sale representative. I visit the customer to present, promote, do product demonstration and sell our product to customer. I also help customer solve their problems to maximize satisfaction and maintain good relationships with the customer. Besides, I always generate sales leads and do the report.

2. What are your memorable moments from work?

Experience

In my memory, there is one our existing customer, He changed to buy the instrument from our competitor. Anyway I still always support them our best including help them resolve our broken existing instrument, training their staff to operate and do maintenance and find the solution to solve the problem about their application. Finally they believe in our instrument and our service. They came back to be our royalty customer and continue buying our instrument. I always pay attention to our customers are satisfied with the products and services of our company.

3. What do you like about ATAGO?

Company

Our management is open-minded to everyone ideas. They take all ideas into consideration and be respected. Our colleague get along and help each other to accomplish the team goal together. I love this job. I always meet the new customers and variety of new tasks that can help me improve myself.

1. What is your daily activities at ATAGO?

My Job

I am office administrator, I respond phone calls for after sale service, do the service engineer schedule, preparing the invoices and arrange delivery the instruments. Furthermore I will assist colleagues whenever necessary.

2. What are your memorable moments from work?

Experience

I always do my best in every job I get. I also do the invoice too so I always pay attention to ensure our jobs are complete and don’t have error.

3. What do you like about ATAGO?

Company

ATAGO is not only my workplace, it is the part of my life. I’ve work for ATAGO Thailand since the company just founded so I feel ATAGO is my family. Everyone has close relationship like a member in my family.

1. What is your daily activities at ATAGO?

My Job

I am general manager, I work for ATAGO Thailand Co.,Ltd. In everyday I collaborate with executives to improve efficiency the overall operations of our company. Meeting with sale team or meeting with sale representative one-on-one to review the deal, target, performance and help them resolve the issues as soon as they arose. Motivating the team, coaching and advising them. Planning and implement the sales training program including sale tactics, product knowledge and application. Planning marketing activity such as participate exhibition and doing sale promotions. Visiting the customer.

2. What are your memorable moments from work?

Experience

Every time my team faces the problem, we will hold together and help each other to solve the problem. I will get involve with them and pass it together. It doesn’t matter is it whose deal, we work as a team. The two things are the most important for me that are customer satisfaction and team work.

3. What do you like about ATAGO?

Company

Our company has very nice culture. We work as a team. Everyone help each other and usually communicate, share their ideas and experiences to their colleague, make they can using other experience to help accomplish their job. You will never work alone if you working here.

1. 具体所做的工作内容

My Job

1、寻找和开发客户拜访，了解客户测试需求推荐ATAGO产品，促进客户产品成交。
2、不断学习新的产品应用知识，保持专业水平和品牌形象。
3、负责解决产品销售和使用过程中客户遇到的问题，给客户提供最优的测试方案和产品型号。
4、加强产品推广，提高产品市场占有率。
5、客户产品技术交流和培训，维护客户关系

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

2015年4月20日南京工业大学客户需要在线测试溶剂浓度，由于客户是国家实验室样品具体成分没说。隔天我就带了样机去做数据花了一天时间做好标度导入到PRM-100a内测试，客户发现现货不错，没多久就下了采购订单。
心得：认真做事情总会有结果

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

ATAGO CHINA同事之间工作氛围融洽，互帮互助，在需要帮助的情况下总能给予支持。

1. 具体所做的工作内容

My Job

负责北京区及天津部分区域销售工作；包括渠道管理及扩展，新渠道的培养；以使用产品客户的售后服务及新产品推荐；产品新的应用的挖掘，守护老客户拓展新客户，提升ATAGO产品的市场分额，提高产品销售量。

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

记得2018年底天津一客户采购全自动折光仪，邀请了好几个品牌一起参加了采购竞标，最后客户选择了最贵的产品，觉得越贵越好；结果6个月后客户又采购了我们产品，感觉我们产品操作简便皮实耐用最适合工厂，当时选用的其他品牌产品故障率高使用很不方便；通过这个事也让客户认识到了ATAGO产品的性价比及实用性，更坚定了我们对自已产品的品质的信心。

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

ATAGO所有人都视彼此为家人，包括老板和所有领导；生活上，相互关心；工作上，互相帮助，共同学习，共同进步；祝愿我们ATAGO公司越来越好。

1. 具体所做的工作内容

My Job

①寻找区域内潜在客户，拜访了解客户需求，推荐ATAGO产品，促进成交。
②不断学习产品应用知识，保持专业水平，建立良好品牌形象，增加客户信任度。
③负责客户售前技术支持（含现场的技术支持，产品演示，样品测试等等），完成售前咨询、型号配置及价格确认。
④协助市场部完成产品的推广以及各种展会的工作。
⑤配合代理商完成各种产品推广活动，同时加强代理商销售人员的产品培训。

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

2016年销售给双汇集团二台CM-800a出现问题，客户在85℃高温条件下检测浓缩骨头汤汁的浓度，浓缩浓度从28%~55%，仪器安装完成后现场测试数据非常不稳定，客户提出了退货要求，随后我出差一周时间在客户现场了解安装方式和测试过程，发现主要是因为浓缩过程中骨头汤有一些油脂以及一些杂质，所以很容易附着在棱镜上导致检测是数据跳动比较大，CM-800a是在旁路安装，而且旁路安装的管道跟主管道直径相差不大，导致样品在输送过程中不容易流动，容易在仪器检测点沉积，随后我们加以改进：把原有的旁路安装全部切割掉，改为主管道倾斜角度安装，借助客户现有的CIP清洗能很好的清理棱镜，随后安装测试观察二天数据比较稳定，达到了客户的使用要求。
心得：只有不断的通过案例累积经验才能更好的服务客户。

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

在ATAGO CHINA工作七年，同事之前都能很好的交流，成功或者失败案例都能在一起分享，寻找问题所在，过程中大家都能吸取各种经验，团队氛围融洽，每一位AC同事对待工作都很认真，富有工作责任心，互帮互助，共同进步。

1. 具体所做的工作内容

My Job

建立并维护良好的区域及行业用户关系；建立经销商系统；
产品知识的深入学习并运用到实际工作中（技术交流和产品培训等）
新的行业应用的挖掘和系统了解；
区域行业会议参与增强ATAGO的市场活跃度
区内客户需求的反馈和竞争对手信息的收集等
售前（产品和方案介绍）；售中（安装培训）；售后（定期跟进反馈）
区域销售任务的完成

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

2018年春节期间，国内做天丝的领军企业技术部长微信留言“需要节后做技术交流”，春节假期后上班火车票很难买到，为了应客户要求，接到客户留言就不断的刷火车票，终于买到了车票，也如期的做了技术交流，客户对于及时上门交流很满意，我也学习了解到了一些关于天丝用我们设备检测的意义以及这种产品的行业前景，就是有了这次交流，我了解到了关于生产天丝客户购买的潜在需求，并在区域内找到同行业客户进行针对性专业的推广，现场讲解就获得了客户的高度认可，不久就取得了客户的订单。这件事让我体会到了，第一时间的售前服务以及深入了解行业客户应用对于销售的重要性。

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

ATAGO CHINA工作非常快乐，我也快乐的工作着，每一位AC同事都是值得我学习的好榜样，当我遇到困难的时候都会得到同事们热心的帮助，ATAGO CHINA是一个有温度的大家庭。