私の仕事

My role

私は製品の開発業務に携わっています。 主に光を用いた新規製品の開発を行っており、実験を通して計測原理の検証を行っています。 またＣＡＤツールを用いた光学系や内部機構の設計、筐体（きょうたい）設計、製品に使用する部品の選定などを行っています。 さらに製品立ち上げの際には、製造部門への量産移行なども行います。

醍醐味・やりがい

Real thrill

開発業務において、製品技術は開発過程の中で日々徐々に向上していくというわけではなく、ある瞬間に飛躍的にステップアップする場合がほとんどです。 以前私は、液晶の駆動方法の検討を行っていたことがありますが、液晶を扱い始めた当初はなかなか思い通りに動作させることができず、四苦八苦していました。 しかしある時、試行錯誤の末にある条件にて液晶を動作させたところ飛躍的に特性が改善される結果が得られました。 その瞬間、これはお客さんにも喜んでもらえる製品につながる！と強い喜びを感じたのを覚えています。 そういったステップアップの瞬間を得るのが開発という仕事の醍醐味だと感じています。 開発の仕事の中では様々な課題が生じますが、新しい製品を実現させるためには、必ずそれを解決できると強く信じ、常に貪欲にチャレンジすることが大切だと思っています。

会社の雰囲気

company

アタゴは部署間の距離がとても近い会社だと感じています。 製品開発で試作を行う必要がある場合には工場に製作をお願いしたり、新規製品の立ち上げの際には部品購入に資材担当の協力が必要だったり、製造部で量産体制を整えてもらったり、製品の品質評価を依頼したりしなければならないなど、業務の中で他部署に協力をお願いしなければならないことが非常にたくさんあります。 そんな時はどの部署の方も非常に快く積極的に応じてくれますし、時には綿密な相談の機会を作ってもらったりしています。 アタゴにおいて他部署との関わり合いは、業務を依頼する関係というよりも、業務をともに共有する関係、という印象が強いです。

私の仕事

My role

営業部　販売促進課に所属しております。 製品の拡販、市場が求めている製品の情報収集、展示会への出展、商社への製品講習会などを行なっています。

醍醐味・やりがい

Real thrill

アタゴ製品は糖度計としてテレビに取り上げて頂くことも多くあるため、食品分野でしか扱われていないと思われがちですが、糖度計の他に濃度計、粘度計、塩分計、旋光計、尿比重計など分野別に多数の製品があります。ですので、取引先などにそういった先入観を取り除いてもらうよう注意してます。 また、自分が営業において成功したこと失敗したことを部署内で共有化するように心がけています。

会社の雰囲気

company

アタゴという会社の席位置は驚くことにバラバラです。 本社には営業部、開発部、マーケティング部、メディア部、他多数の部署があります。 部署が纏まって座っているのではなく、前、横、後と他部署の方が座っています。そのためのコミュニケーションがとりやすく他部署間での情報確認がとても行ないやすい雰囲気です。 本社以外も関西支店・九州支店があり、情報交換を行なうことによって、他県の工場情報を共有化し、水平展開を行なってます。 私は野球部に所属してます。総勢20名で年に2回、軽井沢で合宿を行ってます。スポーツをすることで、より良い関係性が築きあげられていると感じます。

私の仕事

My role

営業部 販売促進課に所属しています。週の大半は社外で営業活動に取り組んでおり、主に既存ユーザー様・新規ユーザー様へ製品の販促を行っています。また、お客様のお声を社内に持ち帰り、製品やサービスの向上に繋げるのも営業の仕事だと考えております。

醍醐味・やりがい

Real thrill

アタゴのお客様には食品会社様以外にも、工業系の会社様や理化学系の会社様など、異なる業種の会社様が多種多様でいらっしゃいます。
また、同じ業界の会社様でも、測定サンプルや測定の用途は大きく異なります。その為、毎日の営業活動の中で新しい発見や気付きが尽きません。常に新しい出来事に出会えるのは営業の醍醐味であり、やりがいにつながると考えています。

会社の雰囲気

company

アタゴでは、相談のしやすい環境づくりをしています。
部署内ではもちろんのこと、開発部やマーケティング部にも相談をして、互いに関わり合いながら業務をしています。そうすることによって、お互いの意見や考えを把握することができ、よりよいモノづくりにも繋がっています。また、お互いに相談を繰り返すことで様々な知識や経験を得ることが出来る為、日々成長していける環境です。

私の仕事

My role

営業部 販売促進課に所属しています。国内のお客様への製品の販促、ご購入頂いた製品のアフターフォロー、ご意見・ご要望の収集、ECサイトの管理を主に行 っています。

醍醐味・やりがい

Real thrill

営業担当としてお客様の様々なご要望にお応えするよう努め、結果としてお褒めの言葉を頂いたり、成果につながった時には特にやりがいを感じます。
また、当社の製品は食品や工業・医療等、多岐にわたる分野においてご使用頂いているため、生活する様々な場面で役に立っていることを実感できます。消費者の目には見えない部分で世の中を支えている仕事は自慢であり、誇りを持って取り組んでいます。

会社の雰囲気

company

年齢を問わず、社会に出た早い段階から会社にとって重要な仕事に挑戦することができます。現在の業務であるECサイトの管理では、営業部以外の部署とも打合せをしながら進めていますが、部署間の壁を感じたことは一度もありません。部署間での質問や意見が飛び交う環境なので、会社一丸となって業務に取り組んでいることを実感できます。
休みの日には、部活動や社員旅行など親睦を深めるイベントが用意されているため、社員同士の仲が良い事も1つの特徴です（勿論強制ではありません）。オンとオフの切り替えがしっかりしていて、裁量を持って働くことのできる会社です。

私の仕事

My role

海外部に所属し、中東・アフリカ・オセアニア地域の営業を担当しています。
各国の現地代理店への情報発信や、新規代理店獲得、ユーザー直販のために電話やメールで日々営業活動をしています。
具体的に一部ご紹介すると、イラクの飲料業界へ屈折計販促推進のために代理店とスカイプミーティング、コンゴのジャムメーカーに粘度計の紹介のため電話、ニュージーランドのマヌカハニーの生産者からのはちみつ水分計についての問い合わせ対応などがあります。
社内での仕事が多いですが、展示会出展や代理店訪問のために海外出張の機会もあります。

醍醐味・やりがい

Real thrill

アタゴの製品は世界150か国以上に販売実績があるため、名前も知らなかった国のお客様とやり取りすることもあります。このような経験はこの会社に入らなければ得られなかったと日々感じて感謝しています。
また、月間の売上目標金額に向けて、部署だけではなく会社全体で協力することで目標を成し遂げたときの達成感は他では味わえないと確信します。
売上目標金額は毎年高まりますが、アタゴの製品は幅広い業界で使用されるので、もっと売れる！というポテンシャルが尽きず、常にやりがいをもって仕事ができます。

会社の雰囲気

company

毎週行われる各部署のミーティングには社長も参加されるため、業務においてのアドバイスやフィードバックをもらい、相談しながら進められる環境が備わっています。
しかし、ただ受け身で学ぶのではなく、自らのアイディアをもって、より売上を上げるためにどんな戦略を立てるべきか考え、実行する力も求められます。
毎年新製品を発売しているため、そのスピードに応じた営業活動は簡単なことではないですが、その分自身の成長に繋がります。

私の仕事

My role

マーケティングや開発調査、製品の仕様に関する書類の作成などをしています。マーケティングの仕事では、ユーザー様へ打電・訪問をし要望を吸い上げたり、まだ着手できていない市場の調査をしたりしています。開発や仕様改善のため調査もおこなっており、いろいろな分野のサンプルを用いて実験をし製品開発に繋げています。

醍醐味・やりがい

Real thrill

ユーザー様へのヒアリングを通じて、ご使用いただいている方の生の声を聞けることにやりがいを覚えます。商品開発や日々の品質管理で重宝してくださっていると聞くと、お客様の事業に寄り添っていると思えて嬉しいです。

会社の雰囲気

company

自社製品に自信を持ち、どの部署も前向きに業務に取り組んでいる印象を受けています。メーカーとしてのエネルギーが強いのか、通常なら外注するような部品類も自社で用意したいなんて欲張り・・でも面白いなと感じました。また、上司や先輩に困ったことややりたいことを相談できる雰囲気、チャンスがあり、親身に聞いてもらえとてもありがたいです。毎日の仕事が自分自身の力になり、会社の今後の発展に繋がっていけばと嬉しいです。

私の仕事

My role

経理・総務業務をしています。
主な仕事内容はお金の流れを管理し、売上・入出金確認、経費精算、総務業務として社内清掃や社内書類整備などを行っています。

醍醐味・やりがい

Real thrill

総務部は各部署のサポート的存在でもあり、社員の皆さんが働きやすい環境を作れるよう、「広く、浅く」ではなく、「広く、深く」業務に携わっていることを日頃から意識するよう心がけています。
また、会社のお金を管理する唯一の部署なので、扱う金額が大きければ、わずかなミスが大きな損害につながってしまうこともあります。そのため、求められるのは1円の誤差も出さない正確さです。習慣化している業務でも気を抜かないよう取り組んでいます。
業務によっては大まかに日々、1ヶ月ごと、1年ごとと決まっており、基本的には同じことを繰り返す淡々とした業務サイクルかと捉えがちですが、そこから業務効率化を目指しスムーズな仕事が実現したときは、達成感を感じました。

会社の雰囲気

company

他部署との壁がなく、距離感が近いことで情報共有もすぐにできる会社だと思います。
クラブ活動や社内のイベントなどもあり、仕事上ではあまり関わりの少ない他部署の方ともコミュニケーションをとれる機会が多くあるので、社員の皆さんがより良い関係性を持つことができると思います。

私の仕事

My role

総務部に所属しており、主に総務・経理の仕事を担当しています。
経理では数字やお金に関する業務、総務では書類等の作成から社内美化等様々な業務に取り組んでいます。

醍醐味・やりがい

Real thrill

まず経理業務ですが、お金や数字に関係するものがほとんどなので、常に正確性を重視しています。
総務の仕事ではたくさんの業務があり、それぞれに臨機応変に対応していくことが大切だと思っています。そのため、1つの業務を様々な業務に結び付けて考えたり、それぞれを深く理解するよう気を付けています。
業務の内容はとても幅が広く、大変だと感じる時もありますが、その分とてもやりがいがあり、やり遂げた時の達成感は大きいものだと感じています。
また私は、普段総務の部屋にいることが多いのですが、少しの時間でも皆さんとコミュニケーションをとれるよう、廊下やフロアですれ違った際などに挨拶を欠かさないよう心がけています。

会社の雰囲気

company

様々な社内イベントがあり、本社の皆さんや、工場の皆さんとコミュニケーションをとれるきっかけが多くあると感じました。そこでお話したことを業務に生かせることもあるので、親睦を深める機会であるとともに、大事な意見交換の場でもあると思っています。
たくさんの意見を聞き、社員の皆さんが働きやすい環境を作れるよう心がけていきたいです。

私の仕事

My role

私の仕事はお客様がご使用されている製品に、万が一不具合が起きてしまった時のサポートが主な仕事です。 修理品をお預かりし、いち早く原因を究明しお客さまに説明を差し上げた後、修理を実施致します。 同じ内容の修理があった際は、工場内に情報発信し、製品品質の向上や開発製品の改良点につながる役割を担っています。

醍醐味・やりがい

Real thrill

仕事で印象に残っていることは、製品の故障原因を自分でつきとめたことです。 過去に生産され、今は生産中止になっている製品でも修理サポートを行う場合があります。 過去に作られた製品に触れ、今と昔の製品を見比べて、今の製品がどのように改良されているのかを知ることは、修理を行う上で知識を得られる魅力になっています。 私の仕事の中で一番力を入れている事は、しっかり原因を特定し真因をつきとめ、頻繁に発生する故障内容をデータにまとめ、各職場の垣根を超え情報を発信し、共有化に努める事です。 これにより、製品の改善や改良、品質向上につながれば良いと考えています。

会社の雰囲気

company

深谷工場内は壁でセパレートされておらず、他部署の人と顔を合わせながら仕事をしています。 人の顔をがよく見える事で、気軽にコミュニケーションが取れ明るい職場環境になっております。 社内の食堂は決められた席はなく、くじ引きで決められます。仕事の中であまり顔を合わせない部署の方ともコミュニケーションを取ることができ、色々な発見があります。 この様な環境だからこそ、困った時にはお互いに手を差し伸べる事ができる、良い関係性を持った職場になっていると感じています。

私の仕事

My role

新製品などの妥当性評価、製品の検査や校正に関する業務、測定器の校正及び管理、ISO事務局、さらなる品質向上に向けた各種改善、など品質保証に関する業務を担当しています。 その中で、お客様からどんなニーズが出てくるか予測することも重要です。良い緊張感を持って業務に取り組めるため、時間の経過がとても早く感じます。

醍醐味・やりがい

Real thrill

PAL-SALTなど新しい塩分計発売までの取り組みは、強く印象に残っています。 難題解決に向け部門を越えて協力し、苦労の末に自信を持ってお客様に勧められる製品が完成したことは、大きな達成感にもなりました。 お客様に喜んで頂ける製品を世に出すには、たとえ困難な状況でも安易に妥協せず粘り強く取り組むしかありません。 そんな時、見落とした問題点や斬新な発想などを引き出すためにも、考えを積極的に発言したくなるような職場の雰囲気作りを大切にしています。また、部員の得意分野を伸ばす過程で、積み上がる実績が達成感に繋がるよう心がけています。

会社の雰囲気

company

お客様のニーズに応えるため、厳しい現実と向き合う時もあります。
そんな時こそ互いを認め合い、部門を越えて連携し乗り越える風土を感じます。部門間の垣根が低く親身に対応いただける事も、品質保証業務に取り組む上で大変ありがたく感じます。ほっと一息つく時、工場では荒川を臨む素晴らしい景色が楽しめます。 一番好きなのは新緑の季節ですが、冬には白鳥観察も楽しみにしています。
スポーツへの理解も魅力の一つで、クラブ活動などを通じた交流は、業務での連携に繋がっています。

私の仕事

My role

私の所属している製造2部は、アタゴが製造販売している製品の組立を行っています。 主に携わっているのは、手持屈折計で色々な部品を取付けて真心を込めて作っています。

醍醐味・やりがい

Real thrill

手持屈折計は主力製品のため、年間沢山の方々に使用して頂いています。作業の習熟・時間の短縮が常に求められる仕事です。 今までの経験で培った改善が発揮でき、すぐ効果も見えるためやりがいを日々感じています。 製造2部に所属している事で、製品への理解を深める事はもちろん作業効率のアップ、出来高向上に繋がる事を考えながら仕事に取り組むよう心がけています。

会社の雰囲気

company

入社3年目になりますが、少数精鋭という印象で技術を持った方が多く自分にない技術を得られ非常に勉強になります。 雰囲気は、アットホームで社員に限らず仲が良く協力体制の整った職場だと思います。

私の仕事

My role

私の所属している製造1部機械課では、アタゴ製品に使用されている部品や開発製品の試作、治工具等の機械部品をＮＣ旋盤、マシニングセンタなどを使用し加工を行っています。 主に携わっている仕事は、ＮＣ旋盤を使用しての機械加工です。指定された図面の形状に加工する為、刃具を選定し、その刃具を考えた通りに動かす為の加工プログラム作成、そして機械段取りから加工、検査等、材料から様々な形状に加工していく一連の作業をしています。また、更なる生産性向上に向けた改善活動なども行っています。

醍醐味・やりがい

Real thrill

開発製品の試作部品では、加工が大変な材質や形状等、様々な難題にぶつかることがあります。 机上で最善の加工プログラムを作成し、いざ機械に向かい、段取り、加工を行う。うまく行かない。ここで機械と向き合いながら五感をきかせ、経験値をフル活用し、試行錯誤を行う。やっと納得したものが出来る。こんな時は苦労に見合った最高の達成感、新たな経験を得られます。 そして、自分で加工したものが製品に組み込まれ、機能しているのを見るのも大きな喜びです。 品質はもちろんのこと、生産性向上に向けての取り組みなど、常にスピード感を持ち、何事にもチャレンジし、向上心を持ち続けることを心掛けています。

会社の雰囲気

company

工場内は色が統一され、さらに機械設備も同色に塗装され、一見、機械加工の作業場とは見えません。そのおかげで、気持ちが落ち着き、仕事に集中することが出来る環境です。 また、部署間の距離が近く、皆協力的な為、疑問に思ったこともすぐに相談することが出来る雰囲気であることも大きな強みです。 クラブ活動や昼食時、又はイベントなど、他部署の人達との交流の場がある事も、仕事のし易さに繋がっていると感じます。

私の仕事

My role

製造2部 2チーム・4チームのリーダーを担当しており、日々の進捗管理を行っています。
また、Palette・PAL-光センサーの製造にも携わっております。

醍醐味・やりがい

Real thrill

担当している製品を製造しながら、リーダー業務を行っている為手が離れる事が多く品質に関して抜けがないよう、部品の員数確認・指差し確認などしっかり行っています。製造2部では、生産効率を上げる為、多能工を行っていますが、誰がどの製品を作っても同じ品質・同じ作業効率で生産が出来る様日々の作業では改善を意識し、仕事を行っています。
また、製造2部以外でも機械課・光学課・実装課・成型課などがあり、自社で作成している部品が多く、製造現場での不具合対応、部品の修正、治具依頼など迅速に行える事はとても強みだと感じています。

会社の雰囲気

company

リーダー業務を通じて、製造2部のメンバーや他部署の人達とのコニュニケーションを多く取るようになり、何でも言い合える、助け合える仲間となりました。
常に『品質第一』『お客様に喜んでもらえるモノづくり』を目指してこれからも頑張ります。

私の仕事

My role

基板実装課にて、プリント基板にチップ部品を実装する、自動実装機のオペレーターをしています。
主な仕事は、装置稼働の段取りや、装置へのチップ部品の補充などです。また、実装済みの基板に不具合が無いか、自動検査機で確認もしています。

醍醐味・やりがい

Real thrill

基板実装課では、アタゴ製品で使用されている、ほぼ全ての基板を製造しています。基板や部品は様々な色や形状なので、実装機の最適な設定が基板や部品ごとに異なります。
チップ部品は、１個でも誤って実装してしまうと、製品になった際に正常な動作をしません。その為、機械が正常に動いているか、適切な設定で実装されているか、常に確認しながら生産します。
実装機のオペレーションはとても奥深いですが、先輩方から色々な知識を吸収し、自分ができる事が増えていくことに、大きなやりがいを感じています。

会社の雰囲気

company

入社3ヵ月、つい先日まで高校生だった自分が、見たこともなかった機械操作を担当することになり、最初は不安もありました。しかし、先輩や上司に相談しやすい雰囲気の中で様々な知識を吸収し、機械操作もスムーズに習得しています。また、他部署との距離感がとても近く、部署を越え連携しながら課題に取り組む環境は、仕事への意欲にもつながっています。

私の仕事

My role

アタゴ製品を作るための部品手配、生産スケジュールに合わせた納期確認、ピッキング作業、など部品の入出庫管理が 主な業務です。これらの業務を円滑に進める上で、仕入部門や製造部門など、他部署との連携が重要です。

醍醐味・やりがい

Real thrill

部品管理は、会社の資産にあたる部品の動きを把握し、その過不足など明確にする重要な業務です。
多種多様な部品が、様々な人の手によって、沢山の工程を経て部品棚に入庫された後、アタゴ製品として組み立てられるために出庫されています。アタゴ製品をご購入いただくお客様をお待たせしないよう、次工程はお客様という気持ちで、納期厳守に努めています。そこに携わる事に緊張感を感じますが、大きなやりがいも感じています。

会社の雰囲気

company

ガラス張りの工場内は、壁が無く荒川の景色が見える、とても風通しの良い環境です。
また、気が利く対応をして頂いた人に発行する「気が利くねカード」や、何か相談したいときに発行する 「相談しようカード」の活用は、協力体制で仕事を進める事にもつながっています。
残業ゼロで定時帰宅が会社の方針なので、私のように小さい子供がいる人も働きやすいです。

私の仕事

My role

プロバイダー部で、主に部品の手配、検品、製造部に払出をする部品のピッキングを行っています。
また、業者様と品質、納期交渉等も行っています。社内・社外問わず、常に相談と連携を意識することが、仕事を円滑にするポイントです。

醍醐味・やりがい

Real thrill

部品一点一点、大切な資産であることを意識し、アタゴ製品に使用される部品の全てを管理しています。約5千点もの部品を、生産に支障が出ないように在庫・品質管理をする事は、とてもやりがいがあります。
検品業務では、お客様が製品を手にした瞬間を思い浮かべながら、キズや打痕などの不具合が無いことを確認します。また、協力業者様の現場を見る機会も頂き、工程、処理内容など理解する事ができた時は、とても面白く感じます。

会社の雰囲気

company

部署間を越え、相談しやすい環境だと感じます。
改善活動も部署を越え取り組み、より良い作業環境になるよう社員ひとりひとりが取り組んでいます。また、お花見やコミュニケーションデーなど会社行事も年に数回あり、普段業務で関わりの少ない人とコミュニケーションが取れます。親交を深める中で意外な一面を発見できたりすることは、普段の業務での連携の強さにもつながっています。

私の仕事

My role

営業部修理課で、国内・海外問わず、修理品の受付、所見、見積り、修理までの一連の業務を行っています。 主にハイエンド製品を担当し、製造部でモノづくりに取り組んだ経験も生かして、適切な判断と正確な修理を心掛けています。
修理品返却時には、お客様に末長く気持ち良くご愛用頂けるよう、綺麗な状態にする事も意識しています。

醍醐味・やりがい

Real thrill

修理にあたり、製品ごとにお客様のご使用状況を考えながら作業に熱中していると、一日が経つのが本当にあっという間です。 また、自分が成長出来るチャンスが沢山あり、何でもチャレンジさせて頂ける会社です。
修理品を返却した際や、電話やメールでお困りのお客様にアドバイスをして解決した時に、「ありがとう、助かった」と言って頂ける事は一番の喜びであり、やりがいです。とても複雑な修理や、初めての故障状況案件の修理を完結出来た時は、大きな達成感を感じることが出来ます。これは修理課ならではの醍醐味です。

会社の雰囲気

company

年間を通して、お花見や暑気払い、忘年会などイベントがあります。
年に一度、本社、深谷工場、関西支店、九州支店の全社員が集まる『コミュニケーションデー』と呼ばれる親睦を深める為のイベントがあります。 普段関わりの少ない方とも交流を深める機会になる、とても充実した１日です。
また、入社当初からアタゴ野球部にも所属しています。深谷工場には野球部のグラウンドもあり、昼休みは毎日野球の練習をしています。大会参加や軽井沢合宿など、職場を越えた交流の多さは、野球部員としての自慢の一つです。

私の仕事

My role

製造2部4チームで、主に小型製品の組立・調整を行っています。
担当している製品は、VISCO、Paletteです。量産評価に向けた新製品の作りこみでは、開発部や品質保証部など、部署の垣根を越えた協力をしています。

醍醐味・やりがい

Real thrill

粘度計VISCOは、初めて担当になった製品であり、これまでの主力製品である屈折計とは異なる 測定原理の製品だったので、組立に苦戦する事もありました。
製品についての理解を深めながら完成まで組み立てられた時、とてもやりがいを感じます。これからも、お客様に喜んでご愛用頂けるよう、心を込めて組み立てます。

会社の雰囲気

company

フロアが開放的なので、他部門と連携しやすい環境だと感じています。
また、わからないことや困った事がある時、上司や先輩社員の方々に気兼ねなく相談できる雰囲気なので、仕事がとてもやりやすいです。

私の仕事

My role

私は開発部に所属しており、製品の開発に取り組んでいます。主に機械設計の業務に携わっており、新製品の構想設計や二次元や三次元CADを用いた部品図の設計をしています。また、材質を含めた部品の選定、原価の検討、試作品の立ち上げから量産移行までの日程管理等を関係部署と連携して行っています。

醍醐味・やりがい

Real thrill

機械設計では、一つ一つの部品が正常に組み込まれ、製品としての機能を満たす設計をする事は当然ですが、私は製品機能を満たすだけではなく、お客様により使いやすくご愛用して頂く為に、製品のデザインにも意識して設計をしています。以前私が担当した製品では、開発段階でデザインを3、4回変更した経験があります。デザインを変更する事で、製品内部の形状まで変えなければならない事もありました。製品構造の再検討など、試行錯誤して作り上げたデザインの製品を手にした時は、とてもうれしく達成感を感じました。また、この様な経験を積む事で開発者としての成長を感じられる事が製品設計の醍醐味と感じております。

会社の雰囲気

company

当たり前のように部署間の垣根を越えて連携し、とても良い雰囲気で仕事が出来ていると感じています。また、所属している野球部では、練習や大会を通じて良い調和が生まれ、野球だけでなく仕事における強い団結力にもつながっていると感じています。

私の仕事

My role

主には、世界のアタゴサービスセンターへの修理トレーニングを担当しています。自分が現地に行くこともありますし、彼らが日本にくることもあります。また、いくつかの国の海外営業も担当しています。

醍醐味・やりがい

Real thrill

好きなことはたくさんありますが、最も楽しんでいることが2つあります。1つは、お客様が私たちの製品を使用することで、問題を解決したり、製品を改善したり、生活を改善するような何かを作っていたりすることです。もう一つは、さまざまな業界の人々や世界中の人々と話すことです。スペインの農家さんとスペイン語で話していたかと思えば、製薬業界の人と英語で話していたり、または、私の大好きなドイツ車のメーカーと話をすることさえあります。

会社の雰囲気

company

会社が素晴らしいだけでなく、アタゴというブランドが世界的に知られているという事実は、私にプライド、誇りを与えてくれます。会社のすべての部門の人たちにも同じ誇りを感じています。それぞれの部門が、お客様の期待する品質を備えた製品を提供することに貢献しているからでしょう。開発、マーケティング、販売、工場で製造に従事している方たちから工場の庭を管理している人に渡るまで、すべての社員の目にそのプライドを感じます。

私の仕事

My role

開発部に所属しており、新製品の開発業務を行っています。
私は主に、試作機や最終製品に組み込むソフトウェアの作成、新製品の評価を行っています。また、製品の担当者として試作・評価〜量産ラインの立ち上げまでの工程を責任持って管理・対応をしていきます。そのため、量産試作の日程調整なども担当し、製造ラインの担当者や品質保証担当者などの工場部門とも密接なやりとりを行います。

醍醐味・やりがい

Real thrill

担当製品の開発を進めていく中で、課題に直面する事は珍しくありません。
ある時、装置温度の上昇が影響して、測定値がドリフトしてしまう問題が発生しました。この課題に対し、部内の仲間や部品メーカーに相談しながら対策案を上げていき、試行錯誤を繰り返す事でようやく安定した測定値を得られるようになりました。このように発生した課題と向き合う事を通して、関連する分野の知見を深め、エンジニアとしての成長を感じる事ができます。また、苦労を重ねた分、製品発売を迎える瞬間は、この上ない達成感を味わうことができます。

会社の雰囲気

company

定時後はオフィスが施錠されるため、残業ができない仕組みになっています。限られた時間内で業務を完了できるように効率良く仕事を進めることを常に意識する事で自分の成長につながります。
私の場合は、小さい子供がおりますので、家族で夕飯を共にしたり、妻と分担して家事をする時間ができ、充実した私生活もおくれる環境であると感じます。また、子供の保育園送迎を行うために、工場へ出張する際は出勤時間を考慮してもらったり、子育てとの両立に協力的な職場であると感じます。

1. What are your daily activities at ATAGO?

My Role

My position is Assistant Supervisor North America Division. My main focus is to prospect sales from both current and new companies and industries, while maintaining good relationships with current customers. This is done through activities such as attending tradeshows, in and out of state roving sales, daily phone calls, and information emails. Apart from this, I am also responsible for supporting my department with supervisor activities and on job training to new department members.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

My most memorable and favorite moments with ATAGO have been going to tradeshows and roving sales to visit customers. It is eye-opening to see how ATAGO equipment help people every day and to be able to talk face to face with people who are interested in learning about our equipment. I focus on using these experiences to help other representatives at ATAGO learn more about applications, and also to be able to educate and secure sales from new customers.

3. What do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

I especially like ATAGO USA's mixed culture and respect the good work ethic my coworkers have despite us being a smaller company. Everyone is willing to share information across departments and it helps us communicate effectively. On a more fun note, ATAGO USA also has some fun events I look forward to every year, like the yearly Mariners baseball game, BBQ, and wine tasting!

1. What is your daily activities at ATAGO?

My Role

Sales representative on the Latin America department. Prospect via telephone and email with potential and current ATAGO users to promote our instruments on different industries.
Assisting to our distributors and end users on L.A region for quotations, dispatching and questions about our models, traveling to different L.A. countries attending tradeshow and conducting product demonstration to clients on different industries. This is a great opportunity for that end users in Latin America to know more about our technology and how they can improve quality control process to always offer quality products to their customers. And for me on learn more about industries, production process, culture because each country has their own and of course open my mind when I offer our instruments because every customer can use our great products.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job?

My Job

Be able to make that our customers know more about ATAGO new technology, quality and reliability on use. Many customers still think about ATAGO as analog refractometers and they are surprise when discover our new models and features like NFC.
I had the opportunity to attend to a wine trade show in Argentina where end users were amazed with ATAGO non-destructive technology on PAL-HIKARi2, this was a great opportunity for me to learn about wine industry and how ATAGO can improve quality process on industry.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

We have a small office so environment is great because it's make possible to know each other well, everybody is professional and with great sense of responsibility. I am really enjoying every day working with all of my co-workers because every day I am learning something new from all the departments.

1. Could you describe your job?

My Job

Since I am working as a Sales engineer in instrument manufacturing company my job is to provide solutions/assistance to different industries as per their application to get the work done. Providing technical help every time to my customer is key feature of my job profile. Of course, generating revenue for my company to drive smoothly is my duty. I am always available to guide, train my juniors. I enjoy my job as it consists of travel at least 4-5 days outside office to various locations within state with every time new people.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

It is a challenge for every sales person to pitch his very new product and convince to buy it in the price conscious market.

In India Sugar factories are located in very remote places, where reaching itself is a challenge due to bad infrastructure. Sugar factories tend to have low budget to buy new instruments. Until and unless you don't give successful demonstration along with customer list they will not go for new instruments. When I visited the first time a sugar factory in Maharastra state along with just launched RePo unit, I tried to turn their interest into inquiry. They were using cheap quality local make analog Polarimeter and brix meter and trust on result from it. It was challenge to convert their fear of instrument's performance into confidence. I had given them successful demo. I explain each and every technical things ,ease of operation and convenience of our instrument. The technical person then understood benefits of using digital (RePo) over analogue instrument. The then he arrange meeting with Plant head. After very hard negotiation I manage to close this order with two numbers. As a formality, getting actual Purchase Order then follow up for payment with different department like Purchase and Account was tough job for me. In all this process I struggle on every stage to get PO.

3. What do you mostly care in your daily work?

Daily Work

I always assume customer need as a emergency and accordingly try to give prompt reply or solution to the customer's mails, calls or query.
I concentrate on customer satisfaction as it will again convert in new business.

4. Could you describe company atmosphere of ATAGO?

Company

We have friendly atmosphere in our company.We celebrate each and every small win and achievement of our co-worker. We don't interfere in each other's assigned task unless and until he or she has ask for any help. We have given freedom to perform task as per our planning.

5. What do you learn from your co-workers?

Learn

How to set priorities and how it to get done step by step.My co workers always ready to share their failure stories so that I should avoid same mistake again.

1. Could you describe your job?

My Job

As I am working here as Manager –Sales and Technical service for Northern Part Of India, my main job is to expand Atago Sales in our territory and to provide best after sales service to the customer. Making strategy and doing implementation on sales expansion by taking reviews from every individual. I also keep watch on our competitors about their new models (means how to keep our self on upper hand with respect to our competitors.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

Although there were 5-6 no. of cases which were interested but this was recent. In 2016 one Government organization conducted a open tender for Refractometer ,where we were technically qualified but due to some bad practice and they rejected us while we gave successful demonstration of our product this happens in the month of Feb 2017,but as we all knows that every sales person should always open his ears and eyes while doing sales, we put strong objection in front of the higher authority where that takes action against the people involved in this conspiracy and it was retender, and I am glad to tell that this year we came over of all our competitors in March 2018 we won that tender for Refractometer by fighting hard.

3. What do you mostly care in your daily work?

Daily Work

I try to socialize with my colleagues no matters what department they handles, enhance my wisdom, and try to complete my set targets and at last always try to smile whatever the situation is.

4. Could you describe company atmosphere of ATAGO?

Company

It has been more then 8 years of working with Atago India, here the working atmosphere is very friendly. Our H.O shares all the relevant data and ideas with all of us, and as everybody i.e. branch office is free to share idea and we also share important information with all. Especially of our President Mr. R.R .Katti and Director Mr. Prasad Kadam, they guide us and appreciate our hard work, also make note of our mistakes by telling us what to do next time when we failed in respective job given by the organization. Here we are like family.

5. What do you learn from your co-workers?

Learn

As co-workers are very important part of our routine work, no person can always single handily complete the entire work, so here Team works comes into play. Some of my colleagues are very enthusiastic, committed and dedicated to the work, and some are hard working and capture the technical things quickly. So I always try to adapt all these things so that work efficiency can increase every time.

1. Could you describe your job?

My Job

I direct the South team of ATAGO Chennai in Sales, Installation & Customer Service after Sales.

I cover ATAGO Products to the 5 states of Southern India (TamilNadu, Karnataka, Kerala, AndraPradesh, Telangana), Including Pondicherry Union Territory .Give Technical training to the entire team. Motivate the team to achieve the target on time. Analyse each and every enquiry and quote the right product. Solve the customer grievances if any. Find way to improve our Future sales and Collect database.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The Most Impressive Thing I ever had in ATAGO. We Received PAL Series Enquiry from one of 100+ years old Carbonated Drink Manufacturer Kalimark Based Southern Part of Chennai. At the Time of Demo Session We introduced our RX and shown Demo of above same.

Even though they don't have Budget at that time .Qc person waited for 5 months and Purchased our RX 5000I,Polax 2L and 6nos of PAL-3 .It gives More respect from Customer as ATAGO Employee.

1. What do you mostly care in your daily work?

Daily Work

Replying Customer Enquiry mail, High End sales follow up, Instruct Sales visit weekly plan to Our Sales Engineers, Payment Follow up, Technical Service Support, Product promotion to new customer.

2. Could you describe company atmosphere of ATAGO?

Company

Even though I am in 10+ years since my join in ATAGO INDIA .Its every day I learn new technology and Application. ATAGO INDIA HO Mumbai and Other Branches of ATAGO India are well Supportive and Friendly and sharing each new experience in Group.

3. What do you learn from your co-workers?

Learn

We learn from each other any unique new application learn from Customer Place sales Visit
And Good Team Work.

1. Could you describe your job?

My Job

As the Managing Director of ATAGO THAILAND, I oversee everything at our company.

Other than taking care of customers and colleagues, I also oversee market expansion, sales, post-sales services and customer satisfaction.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive and satisfying experience is when our customer smiles because our instrument helped solve a problem they had.

3. What do you mostly care in your daily work?

Daily Work

I have an engineer background, so I'm worried about the errors and abnormalities arising from the use of our instrument and making it a priority.

4. Could you describe company atmosphere of ATAGO?

Company

The ATAGO THAILAND staff is like family and you can see it in our smile, warmth and the way we communicate with each other.
Sometimes after work we cook and have dinner at the office.
We have three colleagues that are very good cooks but the fact that we share this time together holds great sentimental value.

5. What do you learn from your co-workers?

Learn

I learn to listening attentively and objectively.
Because I take care of all the things in the office, I must face many problems, so I learn to listening attentively and objectively to solve these problems together.
Being open-minded gives you more options than a one-track mind.

1. Could you describe your job?

My Job

I'm the Technical Sale, so my target job is selling.
I am in charge of cases that need more skill and special techniques.
Since I have an engineering background, I help other engineers with cases they might have.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

This question reminds me of a customer that does dehydrated fruits.
He said, he was very appreciative of ATAGO THAILAND's support, so he will recommend other potential customer to us always till now.

3. What do you mostly care in your daily work?

Daily Work

I like being detailed when repairing an instrument that has been malfunctioning because I want to make this instrument run normal as quickly as possible.

4. Could you describe company atmosphere of ATAGO?

Company

ATAGO THAILAND's team is sincere, hard-working, open-minded and highly responsible, this makes it a good atmosphere to work in.

5. What do you learn from your co-workers?

Learn

When I get stuck on a problem, my co-workers are there to advise me.
Teamwork is so important that it is virtually impossible for you to reach the heights of your capabilities or become successful without it.
This is the thing that I learn from my co-worker.

1. Could you describe your job?

My Job

My job is selling products to existing customer, expanding to the new market and keep the good relationship with the customer to drive our company's business.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

This is my first case when I just start working.
For Café Amazon case, they need only a hand-held brix meter for a new factory.
I offer the bench-top refractometer (RX-5000i) to the customer as well.
After working so hard with our sale team finally we won the project.

What do you mostly care in your daily work?

Daily Work

One of the things that I enjoy is contacting new customers, especially visiting them for the first time.

3. Could you describe company atmosphere of ATAGO?

Company

The ATAGO THAILAND office is very comfortable, the things that are necessary are provided.
Those things making me feel good, so the working atmosphere was very good.

4. What do you learn from your co-workers?

Learn

I learned to help each other, so we will get through every problem.
The most powerful force ever known on this planet is human cooperation, this is the phrase that I like.
And I have proved with myself.

1. What is your daily activities at ATAGO?

My Job

As president of ATAGO BRAZIL, I act in several areas: commercial, technical and administrative to maintain the highest level of customer satisfaction and promote ATAGO products in Brazil, taking care of the welfare of our employees.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

Making good sales, being recognized a company that meets the expectations of our customers and promoting our models are daily moments of great satisfaction. Working for ATAGO is an honor. Great company. Great people together.
Many companies make and sell refractometers, but only ATAGO is bringing technology closer to the people and the companies. ATAGO is putting the measurements to who has the power of decision in real time.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

Brazil has many diversities, but we are making our company better every day by investing in our structure and people. Looking a lot at ATAGO HQ and ATAGO USA we learned a lot and implemented the Japanese philosophy in our Brazilian branch.

1. What is your daily activities at ATAGO?

My Job

I am a Sales Manager at ATAGO BRASIL, my daily job is to contact clients, conduct external visits, demonstrations, trade shows and give our sales team all the support.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

The greatest attention is when we have the opportunity to put a new product in the market, ATAGO has constantly launched new technologies, this causes us to have attention and strength in the dissemination and search of new markets.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

I feel very happy about the structure offered by ATAGO BRASIL, a modern building with a large dining room, locker rooms, meeting rooms and space for all departments, vendors are close to management and president, which facilitates interaction for support and negotiations.

1. What is your daily activities at ATAGO?

My Job

I am the Administrative Manager of ATAGO BRASIL being responsible for the financial, tax and import departments.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

My memorable moments, besides the acknowledgments of the work that I do, are when I can transmit and pass related knowledge in my area of action the people who work in my team, thus helping their professional growth, whether inside or outside the company. Beyond the exchange of experiences I share with them.
What we pay attention to are the changes that are necessary to the current market we work with, where we find tools or suggestions for continuous improvement.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

Our work environment today is divided by departments, however we try to promote the maximum integration between them through internal activities. The ambience in it is very pleasant, fit and ample. The working conditions are also very good, besides being free to expose our ideas, promoting well being to employees.

1. Could you describe your job？

My Job

Reply to product inquiries and provide after-sales service, solve the problems about instruments for users.
Responsible in the maintenance of ATAGO series products of troubleshooting and mailing to customers.
Responsible in fault management of products. Analysis and summary of problems to take a report which can give a reference for product improvement.
Make a customer opinions collection about suggestion and comments of the product's design, technology, function, stability, packaging and transportation and so on.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

One of the most particularly impressive about working in ATAGO is a Brazilian client was using PAL-coffee to measure coffee cherry that they found a large measurement error. He was so anxious to called me for a solution because the quality of the coffee bean relate to an very important business, concentration measurment is an urgent need. Adhering to the customer supreme service idea although that is 12:00AM in China's time, I explained the detail of cleaning and calibration steps and provide a perfect guide to complete measurement that made him with satisfaction and surprise. On the next day，He called me again with express heartfelt thanks! I feel recognized and approved with my job and made me fulfilled in this moment!

3. Could you describe company atmosphere of ATAGO?

Company

Everybody in ATAGO gets on well with each other. Everyone share the delicious food from home and we just like a big family! I Love ATAGO very much!

1. Could you describe your job？

My Job

Searching for prospective customers, keep up-to-date on the clients' need, recommending ATAGO products and promoting transactions.
Keeping update product application knowledge to upkeep and raise the professionalism of ATAGO, establish a good brand position to increase customer satisfaction.
Responsible for the customer pre-sale technical support (including on-site technical support, product demonstrations, sample measurement, etc.), provide pre-sale consultation, model configuration and price confirmation.
Responsible for the advantage industry promotion to increase the market share.
Assist colleagues solve technical questions encountered in the selling process, product technology exchange and installation training, etc.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

On October 12, 2012, there is a CM-780N in Zhengzhou Foxconn was malfunctioned, the cutting fluid was added anti-foam to avoid the blister, but the measurement was still unstable, and the client request for return. By careful evaluation, the following solutions are presented to the client:
1. Add a small secondary buffer tank to the lower side of the equipment, keep soaking the instrument probe in the cutting fluid for 3 days in ATAGO CHINA'S Office, and find no oil film was appeared.
2. A portion of the oil film will appear with some types of cutting fluid, we suggest them to add a wiper cleaning device , and the unstable problem was solved finally.
In this case I realized that" All difficulties are also paper tigers"

3. Could you describe company atmosphere of ATAGO?

Company

ATAGO CHINA is harmonious working group , everybody here is seriously and responsibility, we help each other to make progress together.

1. Could you describe your job?

My Job

I am a President of ATAGO Russia.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

I can't single out a specific most impressive thing because you discover something new every day. Every single day is a challenge. And this is cool!

3. What do you mostly care in your daily work?

Daily Work

Every company is a complex clockwork and mechanism. My main goal in ATAGO is to create and debug this mechanism for stable long-term work. Everything should work without failures.

1. Could you describe company atmosphere of ATAGO?

Company

ATAGO Russia is a big friendly family, full of support and mutual understanding.

2. What do you learn from your co-workers?

Learn

I have learned a lot from my colleagues, I can not even list everything. But the most important thing is that I continue to study every day.

1. Could you describe your job?

My Job

I am a marketer in the Russian branch of ATAGO. I analyze the situation on the Russian market and promote ATAGO products through advertising and also, I administrate Russian ATAGO web-site and online-shop. In my spare time I'm engaged in creative activity: I make various banners and posters, materials for campaigns and also translate and adapt official ATAGO booklets for Russian customers.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

Once a time I had a conversation with client who wanted to start a clean life by creating own production of various products and drinks. Thanks to a successful dialogue, I managed to find about 12 hand-held devices for him including refractometers, salt-meters, acid-meters and so on. I really hope he will succeed!

3. What do you mostly care in your daily work?

Daily Work

My main goal as ATAGO worker is to provide communication between the producer and the consumer. Using different informational resources including digital campaigns and leaflets I acquaint potential customers with our products and analyzed their needs. And Sales Department is my main assistant in this matter.

4. Could you describe company atmosphere of ATAGO?

Company

The atmosphere of tranquility, coziness and reliability - this is all about ATAGO. A pleasant environment allows you to exclude negative emotions and tune into a productive working mood.

5. What do you learn from your co-workers?

Learn

I have learned from my colleagues how to negotiate and to find a common language with all our customers.

1. Could you describe your job?

My Job

I am the Head of Sales Department. My main responsibilities are cold calls, sales, meeting with clients, work with documents. Also, I'm engaged in starting-up and adjustment works and repairing units.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive and unexpected situation I've had in my working experience happened on my first day. I had a call from customer who already bought polarimeter SAC-i and asked what is made for and how to use it. To tell the truth, I was a little bit confused for a second.

3. What do you mostly care in your daily work?

Daily Work

My main goal as an ATAGO worker is to help optimize manufacturing process in Russian companies and increase the quality of products with ATAGO devices.

4. Could you describe company atmosphere of ATAGO?

Company

We have a benevolent atmosphere here in ATAGO. I always can find support and help from my colleagues. And I'm sure that I can lean on everyone in our team.

5. What do you learn from your co-workers?

Learn

During all the time I'm a part of ATAGO-team I learnt a lot from my co-workers including sales techniques, how to negotiate, conduct business correspondence, repair units etc. Now I continue to improve my knowledge of sales and teach newcomers.

1. What are your daily activities at ATAGO?

My Job

As the Human Resource Manager, I strive to provide an empowering employee-oriented environment.
I also track timekeeping, payroll, full-cycle recruiting, monthly evaluations, training, compensation, benefits, leave, vendor management and the enforcer of company policies & procedures.

2. What are your memorable moments from work?

Experience

One of the most rewarding aspects of my job is the hiring and onboarding of new employees.
Another thing I enjoy about HR is that it’s constantly growing and changing. From compliance with new laws and legislation to technology and employee expectations. It’s always challenging and never boring.

3. What do you like about ATAGO?

Daily Work

We are a hard-working group and we hold each other accountable; we also have a lot of fun team building activities like bowling, Mariners baseball games, BBQs, potlucks, dinners, and wine tastings. We are a close-knit organization and the president is always looking for new ways to improve, grow and implement additional employee benefits.

1. What are your daily activities at ATAGO?

My Job

I am working at YOROZU department. “YOROZU” means all kind of things. I do procurement of lab equipment and materials, certifying ATAGO products, mixing and bottling reference solutions for sale and internal purpose, managing demo/loaner units we sent to customers, and research application of our products.

2. What are your memorable moments from work, focus on your job?

Experience

I get to visit ATAGO factory in Saitama and HQ in Tokyo. It was the most beautiful and clean facility I’ve ever been to. I was able to receive training from QA department. It was an eye-opening experience! I cannot wait to apply and share all the techniques I learned. I am very grateful for the opportunity ATAGO provided me.

3. What do you like about ATAGO?

Daily Work

The technology that ATAGO brings to the industry. Every year ATAGO comes up with newest technologies and products. I am always excited to learn our new products every year.
ATAGO USA has a great coworkers! Everyone works hard and is willing to learn.

1. What are your daily activities at ATAGO?

My Role

1. I’m a Service Technician at ATAGO USA. My role is to ensure customers’ instruments are working properly. I am in charge of inspecting, calibrating, repairing, and providing feedback to customers on how to take care better care of their products in case an issue arises.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

a. Most memorable moments are when customers send us emails and provide feedback mentioning how great of an experience it was working with us. As a service technician there’s always a huge sense of responsibility since customers are trusting me with their quality control instruments. It can be a lot of pressure at times, but it always makes me feel great when customers show their gratitude and their positive feelings towards the quality of service we provide.
I enjoy paying attention to the little details that would normally go unnoticed.

3. What do you like about ATAGO?(office atmosphere, co-workers and environment)

Company

a. Interaction between co-workers and managers. While some companies may have communication issues, here at ATAGO USA we can freely discuss business matters to obtain a prompt response or tackle an emerging issue. Everyone shares beneficial information that helps us grow together as a company and there’s transparency between departments.
The company also conducts a series of activities like BBQ’s, bowling, baseball games and happy hours throughout the year. Besides being a lot of fun, these activities are a great way to get to know each other and build a better working relationship.

1. What are your daily activities at ATAGO?

My Role

Once I come to the office I quickly review my emails from the day before and morning emails, if I have an email that needs to be responded right away I do it, later I start contacting customers to promote our instruments. Every day I contact my distributors to see if they are working in something new, this always help to close sale because you can offer manufacture support with end users, this will give more confidence to the end user when he have to make a decision.

For my day to day sales activities I focus in calling at least 40 customers a day, this will help you to plant seeds for future sales, this always will lead you to sales because maybe when you contact a customer they don’t need anything but in the future they will and they will remember you.

As a Latin America sales rep I contact customer for different countries, but my focus are Mexico, Guatemala, Dominican Republic, Ecuador and Chile, one of my biggest challenges its use wisely my time to contact customer, as are in different time zones sometimes its hard to get in contact with them.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

I would like to pay attention to details in my paper works every time we process. This includes what instruments customer purchased and trying to find out the reason because we can find out more chance to sell different models and new application from our customers.

My memorable moments from work is satisfaction I have when I hit my monthly sales target and feeling that I am contributing to the company. I always like to hit my target that makes me feel that all of my hard work that I put in my sales calling bear fruit.

3. What do you like about ATAGO?(office atmosphere, co-workers and environment)

Company

What I love about ATAGO is the atmosphere in the office. We all get along really well and we are like a small family. I also appreciate our company events because I feel the company shows us gratitude to us of our daily efforts in the office. Different companies that I used to work before didn’t hold any kind of event. Every time after the company events gives me motivation and makes me feel ‘I want to do 110% to achieve our goals’.

1. What are your daily activities at ATAGO?

My Role

My position is Admin Assistant at the Admin department and am mainly in charge of administrative tasks and accounting.My tasks range from creating documents to improving the office work environment.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

There are many tasks in admin, and I think it is important to respond to each case in a flexible and timely manner. As Admin, I try to support other departments as much as possible.
As the department that manages the company's money a few mistakes can lead to great damage. Therefore, being thorough and accurate is important, and we work with the mindset of making every penny count towards our yearly target.

3. What do you like about ATAGO?(office atmosphere, co-workers and environment)

Company

There are various company events such as the yearly Mariners baseball game, company BBQ, and wine tasting! They are all fun and a great opportunity to get closer with co-workers from other departments.

1. Could you describe your job?

My Job

I direct Sales, Installation, Application support & Technical service for two states of South India (Tamilnadu & Kerala) & Pondicherry under guidance from Mr. Prakash. I also provide technical support & service/Calibration of handheld instruments at ATAGO INDIA’s Chennai branch office for the customer from South India under the guidance Mr. Prasad Kadam.

2. Please describe the most impressive thing you have ever had in your working experience.

The Most Impressive Thing I ever had in ATAGO, we demoed VISCO at one of the major private dairy at Salem, Tamilnadu. The samples were ice cream mix & chocolate mix. Also in contention were other competitors. There was a major technical debate among us. But due to our consistency in reading & lesser sample quantity with sophisticated technology we received order on same day.

3. What do you mostly care in your daily work?

Daily Work

Checking & replying customer’s enquiries, case to case periodic follow-up for & payment follow-up.
Also product promotion to new customers, fixing appointment for demo/discussions, service/installation visit for high end models & also attending government tenders during technical/commercial stages are part of my job.

4. Could you describe company atmosphere of ATAGO?

Company

I’m working for 5 years in ATAGO INDIA. Everyday I’m learning new applications & technology while discussing with customers (small to high). I sincerely thank our ATAGO INDIA Head office for giving me a wonderful opportunity and friendly support like a family. Here, there is no senior/junior bias. During our all India meeting our HO gathers all our views and perspectives in an equal way.

5. What do you learn from your co-workers?

Learn

We are constantly learning new applications from all co-workers which are shared instantly in our Skype group. It’s really giving me a spiritual energy whenever my co-worker shares his daily experience.

1. Could you describe your job?

My Job

As a Sr. Engineer – Sales & Technical Service, I am looking after the Sales & Marketing in the Western India. My main responsibility is to explore new area, applications and to find out new potential customers and also expand our existing customer base. I also try to be in contact with our existing users to understand their changing needs and offer them suitable solutions. Towards technical side I offer online and offline technical support to our customers along with installation at customer sites. I handle certain Key customers to offer them quick and prompt service.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

It was in 2017; when we received a new inquiry from a Fertilizers manufacturer which was setting up there new plant in Gujarat. After much technical discussion I got opportunity to conduct a demo of RX-7000i at their site. As a general practice I asked about their product properties from which I understood that most of their samples were highly acidic in nature of 2.0 pH and I told them that our instruments sample stage is of Stainless steel which may get damaged to due high acidity of samples and can further damage the instrument. After getting the exact pH values of their multiple samples and discussion with our Technical team I proposed them that the sample stage can be coated with a specific material which will resist such high acidity of their samples to increase the instrument life but the instrument cost will be increased. During this time frame our competitor offered their regular model at lesser price trying to convince the end user that no coating is required. However, with my consistent efforts to make the customer understand the need of coated sample stage I was able to convince the customer to go for ATAGO with PTFE stage coating for longer life of instrument.

3. What do you mostly care in your daily work?

Daily Work

I always try to learn new things from my seniors and co-workers whether it is related to technical aspect or about sales and marketing tricks and tips. Seniors have always been an inspiration to me and I try to utilize their knowledge and experience which always helps me to upgrade my skills to perform by responsibilities more efficiently. As a part of one team I always try to support my teammates whenever they are in difficulty and also to their general queries about our products and application.

4. Could you describe company atmosphere of ATAGO?

Company

The company atmosphere is very harmonious and peaceful. We always believe in team work and try to share our individual experiences which can be helpful to our team mates.
The Management of Atago India has always been supportive and approachable over the years, which always helps each individual to enhance and develop their skills.

5. What do you learn from your co-workers?

Learn

Co-workers help us to learn many things in day to day activities. I had learnt about Time Management, Team work, sharing of ideas and thoughts. Learn about setting priorities and scheduling of our daily tasks according to their importance. Appreciation and giving credits to your co-workers for their achievements always helps to create a trust-worthy relationship with them.

1. What are your daily activities at ATAGO?

My Job

My position is Officer in Commercial & Administrative department at ATAGO INDIA HO office. My daily activities at ATAGO includes taking care of all commercial activities viz. invoice preparing, payment follow up, taxation, maintaining stock etc.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My memorable moments in ATAGO are to share the knowledge and my work experience with the people working in my team. I am more focused during preparing government tenders, which are extremely tedious so that we can beat our competitors and get the order.

My memorable moments are when we get selected in technical bid in a tender. It shows my attention to detail in document preparation. Several times, our rivals get rejected due to technical incompetence. It gives me great pride in saying that ATAGO’s bids never get rejected in technical stages.

3. What do you like about ATAGO? (office atmosphere, co-workers and environment)

ATAGO INDIA is like family where we all work together in healthy and cooperative atmosphere to make IMPOSSIBLE work POSSIBLE. Very special thanks to our President Mr. R.R.KATTI who always appreciates our work and motivates us.

1. What are your daily activities at ATAGO?

My Role

Responsible for 3 states namely Telangana, Andhra Pradesh & ODISHA in INDIA focusing on both sales & service. Generating and targeting new sales enquiries, attending tradeshows, regular customer visits, arranging demonstrations at customer place & finalizing purchase orders. At the same time maintaining good relation with existing customers by providing on time service, installations, training, documentation & calibration support.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive thing which I had with Inline Brix monitor (CM-800Alpha). I visited one of the most reputed company’s R&D plant based in HYDERABAD where they were using Brix Hydrometer. I understood their difficulty in taking readings in short period with good accuracy. Then I approached with our Inline Brix monitor (CM-800Alpha), they were impressed with our model and accuracy. Started with 1no’, within span of two years, they purchased 8no’s of CM-800Alpha for a single plant and made their R&D plant with complete automation by making our instrument as a heart of their whole process.

3. Could you describe company atmosphere of ATAGO?

Company

Great environment as our ATAGO INDIA treats all the employees equally and as a family member. Helping in technical discussions, new applications and celebrate orders. Our management always motivates and highly responsible provides employees freedom of work. Gathering and having picnic outstation makes fun atmosphere among employees.

4. What do you learn from your co-workers?

Learn

As we work as a team and regularly shares views and ideas in the meeting and also having discussions on our social media network to improve company business.

1. Could you describe your job?

My Job

I am working as Sr. Officer - Commercial & Administrative at Mumbai HO. My job includes several responsibilities i.e. sorting & distribution of emails, banking transactions i.e. inward & outward remittances, submission of documents to bank, quarterly tax return filings, transfer of employees’ salaries, payments to vendors, co-ordination with branch offices, handling import shipment consignments from ATAGO JAPAN up till door delivery at our warehouse, interaction with freight forwarding companies and logistics department, assisting our tax consultant etc.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

There are many impressive things but most remembered is whenever an ATAGO’s product has won over the competitor’s one. I have several times recommended cross-selling ATAGO Products to many of our key clients. Because of my experience of over 20 years, many customers talk to me when they switch companies. I help close many clients by directing them to the sales team.

3. What do you mostly care in your daily work?

Daily Work

I am dedicated and super passionate about my work. I always try to be perfect in my work and try to learn new things from our respected President Mr. R.R. Katti. I help my colleagues solving their difficulties and do not leave their queries unanswered. Always give appreciation to our sales & service support teams.

4. Could you describe company atmosphere of ATAGO?

Company

I am with ATAGO INDIA before the formation (year 2005) of the company, almost over 22 years!!! I can say I am the first employee of ATAGO INDIA. This itself is self-explanatory about the atmosphere of ATAGO INDIA as a family & team. We do celebrate our regional traditional festivals in office. We also enjoy ATAGO INDIA’s yearly picnic with our families since year 2005. I am very proud to be part of ATAGO (the Numero Uno Co. in instrumentation field).

5. What do you learn from your co-workers?

Learn

Once a team always a team! We at ATAGO INDIA, co-ordinate with each other to get the best output for the company. So new ideas, suggestions are always welcomed from co-workers and I adapt to it. Every co-worker here has the freedom to share their views. They say hard work always pays off, our rise and grind attitude always brings unity among co-workers and deep knowledge of what we do.

1. What is your daily activities at ATAGO?

My Job

I am the development Director. I can perform new tasks every day. First of all, I try to control that all business processes are in the right direction. ATAGO Russia is a young company that is only at the beginning of its journey. Every year, every month and every day we analyse and look for a convenient and effective way to organize our work, create such conditions that the team works efficiently, but at the same time with pleasure. Every day I try to pay attention to the inner working atmosphere, make sure everyone is busy and see the direction of their work. Also, I am often responsible for our communication with main office. It is always very interesting, and the main thing is informative. The experience of colleagues from other companies helps to look at the situation from the other side.

2. What are your memorable moments from work?

Experience

It’s amazing how such a big firm like ATAGO is able to combine the scale and willingness of all employees around the world to share their experiences. At the same time, everyone also has a common goal - to help solve problems with the use of our equipment. Therefore, all my memorable moments are related to communication: communication both with Customers, and colleagues from different parts of the world. Thanks to my work, I talked to representatives of large corporations, state institutions’ employees and with people from different countries, from different fields of activity.

3. What do you mostly care in your daily work?

Daily Work

I try to learn something. I believe that if I develop as a professional, the company in which I work also develops.

4. What do you like about ATAGO?

Company

I like everyone’s willingness to solve current questions. There are no situations when colleagues won’t help, share experience, if they already had one, or simply advise possible options.

5. What do you learn from your co-workers?

Learn

We have a small team, so every employee has something that stands out from the others. Someone is really great talking with customers, someone is not afraid of conflict situations and can always listen calmly and resolve the problem. And someone is very technical savvy. Every time you understand you don’t know something, you want to know it as quickly as possible.

1. What is your daily activities at ATAGO?

My Job

I am a sales manager in ATAGO Russia. The list of my main tasks includes consultation on the ATAGO product range, processing and conducting transactions, drafting contracts.

2. What are your memorable moments from work?

Experience

From the memorable moments I can distinguish the carrying out of commissioning works on the POLAX-2L polarimeter. It was an interesting and unusual experience.

3. What do you mostly care in your daily work?

Daily Work

I try to provide my customers with as much information as possible on the equipment and make it easier for them to choose. I always maintain constant customer contact and punctuality in performing basic tasks.

4. What do you like about ATAGO?

Company

I think ATAGO Russia team is very unit and we always support each other.

5. What do you learn from your co-workers?

Learn

It's hard to remember something certain. Most likely it is the ability to work with this type of instruments.

1. What is your daily activities at ATAGO?

My Job

As a sales manager I work with customers (daily hot and warm calls, searching for new customers and working with an existing customer base), control over the device shipments, dispatching instruments over Kazakhstan.

2. What are your memorable moments from work?

Experience

Sometimes I encounter very interesting requests, which can be answered only by studying a huge amount of information on the Internet and collegially discussing this question.

3. What do you mostly care in your daily work?

Daily Work

I focus on creating friendly relationships with customers. My personal approach is to make our dialogue memorable so that in future the client certainly remembers me. I always help to deal with the instruments as much as possible.

4. What do you like about ATAGO?

Company

You study a lot of new interesting and useful information while processing customer requests almost everyday. I have responsive and friendly colleagues, striving to improve the level of team work daily.

5. What do you learn from your co-workers?

Learn

I’ve learned and I’m still learning a lot of new information, a lot of new knowledge. I adopt colleagues’ experience in sales.

1. What is your daily activities at ATAGO?

My Job

I am a service engineer at ATAGO Russia. I am engaged in diagnostics, repair and commissioning of instruments.

2. What are your memorable moments from work?

Experience

I was performing commissioning works at the huge plant in small town in Russia.

3. What do you mostly care in your daily work?

Daily Work

A detailed study of each individual instrument even outside the scope of the assigned tasks in order to have a complete understanding of the operation of the instrument.

4. What do you like about ATAGO?

Company

The good working environment, helpful colleagues and an interesting profile of work.

5. What do you learn from your co-workers?

Learn

Pretty much everything I know.

1. What is your daily activities at ATAGO?

My Job

I am office administrator. Every day I manage phone calls and e-mail, prepare quotations and proposals for sale reps, collaborate with sale reps, customers and internal departments to ensure smooth sales processing.

2. What are your memorable moments from work?

Experience

My impression is I can manage everything for sale reps when they are not in the office, help them to serve the customer. I focus on my job done on time and avoid any mistakes.

3. What do you like about ATAGO?

Company

Our office is small but full of the colleagues are friendly and helpful. I enjoy working as part of this team.

1. What is your daily activities at ATAGO?

My Job

I am service engineer. My responsibility is installing, repairing and doing calibration the equipment. Moreover I help to analyze and solve the problem which the customer demands.

2. What are your memorable moments from work?

Experience

For my impression, it occurs every day I work because I can use all my experience and my knowledge to help my customer smoothly working and saving cost by repairing the broken equipment back into good condition. It also maintain the good relationship between our company and customer which it is the thing that I pay attention.

3. What do you like about ATAGO?

Company

Our office is collaborative office, everyone help each other, no matter whose job. When breaking from work, we usually have the activity together that make us enjoying and having fun together.

1. What is your daily activities at ATAGO?

My Job

I am sale representative. I visit the customer to present, promote, do product demonstration and sell our product to customer. I also help customer solve their problems to maximize satisfaction and maintain good relationships with the customer. Besides, I always generate sales leads and do the report.

2. What are your memorable moments from work?

Experience

In my memory, there is one our existing customer, He changed to buy the instrument from our competitor. Anyway I still always support them our best including help them resolve our broken existing instrument, training their staff to operate and do maintenance and find the solution to solve the problem about their application. Finally they believe in our instrument and our service. They came back to be our royalty customer and continue buying our instrument. I always pay attention to our customers are satisfied with the products and services of our company.

3. What do you like about ATAGO?

Company

Our management is open-minded to everyone ideas. They take all ideas into consideration and be respected. Our colleague get along and help each other to accomplish the team goal together. I love this job. I always meet the new customers and variety of new tasks that can help me improve myself.

1. What is your daily activities at ATAGO?

My Job

I am office administrator, I respond phone calls for after sale service, do the service engineer schedule, preparing the invoices and arrange delivery the instruments. Furthermore I will assist colleagues whenever necessary.

2. What are your memorable moments from work?

Experience

I always do my best in every job I get. I also do the invoice too so I always pay attention to ensure our jobs are complete and don’t have error.

3. What do you like about ATAGO?

Company

ATAGO is not only my workplace, it is the part of my life. I’ve work for ATAGO Thailand since the company just founded so I feel ATAGO is my family. Everyone has close relationship like a member in my family.

1. What is your daily activities at ATAGO?

My Job

I am general manager, I work for ATAGO Thailand Co.,Ltd. In everyday I collaborate with executives to improve efficiency the overall operations of our company. Meeting with sale team or meeting with sale representative one-on-one to review the deal, target, performance and help them resolve the issues as soon as they arose. Motivating the team, coaching and advising them. Planning and implement the sales training program including sale tactics, product knowledge and application. Planning marketing activity such as participate exhibition and doing sale promotions. Visiting the customer.

2. What are your memorable moments from work?

Experience

Every time my team faces the problem, we will hold together and help each other to solve the problem. I will get involve with them and pass it together. It doesn’t matter is it whose deal, we work as a team. The two things are the most important for me that are customer satisfaction and team work.

3. What do you like about ATAGO?

Company

Our company has very nice culture. We work as a team. Everyone help each other and usually communicate, share their ideas and experiences to their colleague, make they can using other experience to help accomplish their job. You will never work alone if you working here.

1. 具体所做的工作内容

My Job

1、寻找和开发客户拜访，了解客户测试需求推荐ATAGO产品，促进客户产品成交。
2、不断学习新的产品应用知识，保持专业水平和品牌形象。
3、负责解决产品销售和使用过程中客户遇到的问题，给客户提供最优的测试方案和产品型号。
4、加强产品推广，提高产品市场占有率。
5、客户产品技术交流和培训，维护客户关系

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

2015年4月20日南京工业大学客户需要在线测试溶剂浓度，由于客户是国家实验室样品具体成分没说。隔天我就带了样机去做数据花了一天时间做好标度导入到PRM-100a内测试，客户发现现货不错，没多久就下了采购订单。
心得：认真做事情总会有结果

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

ATAGO CHINA同事之间工作氛围融洽，互帮互助，在需要帮助的情况下总能给予支持。

1. 具体所做的工作内容

My Job

负责北京区及天津部分区域销售工作；包括渠道管理及扩展，新渠道的培养；以使用产品客户的售后服务及新产品推荐；产品新的应用的挖掘，守护老客户拓展新客户，提升ATAGO产品的市场分额，提高产品销售量。

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

记得2018年底天津一客户采购全自动折光仪，邀请了好几个品牌一起参加了采购竞标，最后客户选择了最贵的产品，觉得越贵越好；结果6个月后客户又采购了我们产品，感觉我们产品操作简便皮实耐用最适合工厂，当时选用的其他品牌产品故障率高使用很不方便；通过这个事也让客户认识到了ATAGO产品的性价比及实用性，更坚定了我们对自已产品的品质的信心。

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

ATAGO所有人都视彼此为家人，包括老板和所有领导；生活上，相互关心；工作上，互相帮助，共同学习，共同进步；祝愿我们ATAGO公司越来越好。

1. 具体所做的工作内容

My Job

在分配的区域市场内维护和推广ATAGO品牌的产品，包括但不限于：
① 维护存量客户的产品体验，挖掘新的需求，推荐ATAGO的新产品。
② 根据产品的应用方向，针对性的联系潜在目标客户，进行产品推介，根据进展，进行必要的演示、测样、方案探讨直至成交等系列工作。
③ 将典型的，新遇到的客户应用，整理成文字资料，提供给市场部门，进行软文推广。

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

印象最深的事：印象深的事情很多，特别是那些经过样品测试，共同交流测试方法，分析实验结果，最终达成成交的案例。
最留心的事：潜在的，能够由点到面进行拓展，带来更多潜在目标客户的应用方向

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

公司的氛围：学习互助型的氛围：工作中遇到的问题，难点总是能得到热心同事的解答。
同事相处时感触的事情：三人行，必有我师！每一位同事

1. 具体所做的工作内容

My Job

①寻找区域内潜在客户，拜访了解客户需求，推荐ATAGO产品，促进成交。
②不断学习产品应用知识，保持专业水平，建立良好品牌形象，增加客户信任度。
③负责客户售前技术支持（含现场的技术支持，产品演示，样品测试等等），完成售前咨询、型号配置及价格确认。
④协助市场部完成产品的推广以及各种展会的工作。
⑤配合代理商完成各种产品推广活动，同时加强代理商销售人员的产品培训。

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

2016年销售给双汇集团二台CM-800a出现问题，客户在85℃高温条件下检测浓缩骨头汤汁的浓度，浓缩浓度从28%~55%，仪器安装完成后现场测试数据非常不稳定，客户提出了退货要求，随后我出差一周时间在客户现场了解安装方式和测试过程，发现主要是因为浓缩过程中骨头汤有一些油脂以及一些杂质，所以很容易附着在棱镜上导致检测是数据跳动比较大，CM-800a是在旁路安装，而且旁路安装的管道跟主管道直径相差不大，导致样品在输送过程中不容易流动，容易在仪器检测点沉积，随后我们加以改进：把原有的旁路安装全部切割掉，改为主管道倾斜角度安装，借助客户现有的CIP清洗能很好的清理棱镜，随后安装测试观察二天数据比较稳定，达到了客户的使用要求。
心得：只有不断的通过案例累积经验才能更好的服务客户。

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

在ATAGO CHINA工作七年，同事之前都能很好的交流，成功或者失败案例都能在一起分享，寻找问题所在，过程中大家都能吸取各种经验，团队氛围融洽，每一位AC同事对待工作都很认真，富有工作责任心，互帮互助，共同进步。

1. 具体所做的工作内容

My Job

建立并维护良好的区域及行业用户关系；建立经销商系统；
产品知识的深入学习并运用到实际工作中（技术交流和产品培训等）
新的行业应用的挖掘和系统了解；
区域行业会议参与增强ATAGO的市场活跃度
区内客户需求的反馈和竞争对手信息的收集等
售前（产品和方案介绍）；售中（安装培训）；售后（定期跟进反馈）
区域销售任务的完成

2. 工作时印象最深的事以及自己在工作上最留心的事

Experience

2018年春节期间，国内做天丝的领军企业技术部长微信留言“需要节后做技术交流”，春节假期后上班火车票很难买到，为了应客户要求，接到客户留言就不断的刷火车票，终于买到了车票，也如期的做了技术交流，客户对于及时上门交流很满意，我也学习了解到了一些关于天丝用我们设备检测的意义以及这种产品的行业前景，就是有了这次交流，我了解到了关于生产天丝客户购买的潜在需求，并在区域内找到同行业客户进行针对性专业的推广，现场讲解就获得了客户的高度认可，不久就取得了客户的订单。这件事让我体会到了，第一时间的售前服务以及深入了解行业客户应用对于销售的重要性。

3. ATAGO的氛围环境以及与同事相处时所感触的事情

Company

ATAGO CHINA工作非常快乐，我也快乐的工作着，每一位AC同事都是值得我学习的好榜样，当我遇到困难的时候都会得到同事们热心的帮助，ATAGO CHINA是一个有温度的大家庭。